Education Manager

1 week ago


Dubai, Dubai, United Arab Emirates Huda Beauty Full time

Who We Are:

At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands.

As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other.

A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness

Essential Duties and Responsibilities:

  • You are an ambassador for the brand who is able to create and implement education programs to motivate and inspire the Huda Beauty and Retailer teams
  • Creating & implementing Regional specific strategies
  • Capability to host and engage with influencers/ KOLs during brand eventing
  • Responsible for all education in the region creating, implementing and sharing educational materials both in the field and in an office environment, in addition to supporting all Retailers & Distributors in education
  • Leading, mentoring and developing team of Field Trainers
  • P&L Management
  • Own the development and coaching of the representatives of Huda Beauty to achieve the best possible results
  • Introducing and implementing a full training program for all new BAs/MUAs, and ensuring that each new Huda Beauty representative is on boarded in a successful manner
  • Introducing and implementing a quarterly new launch training programs for all BAs/MUAs/Retail partners
  • Introducing and implementing a skills certification program for all BAs/MUAs
  • Support Retailers in ensuring the instore representatives and online customer service agents are educated and confident on the brand
  • Conduct trainings (in store, classroom and convention style) with the ability to influence and share key product messaging and techniques for all new launches
  • Supporting and attending all events and animations in the region
  • Supporting Marketing with product incentives & gratis with the retailers for the instore teams
  • Working closely with and supporting PD with product and regional feedback and information
  • Evaluate training programs and share feedback
  • Feedback on competitors in the region
  • To report /log all visits and training successes with line manager and provide feedback to relevant departments
  • To lead by example at all times and represent the Huda Beauty brand to the highest standard
  • Travel is expected at least once per month

Key Performance Indicatiors**:

  • Increased performance from Huda Beauty representatives (Retail Sales, ATV/IPT/Mystery shops)
  • Lead by example when on the shop floor in customer service, product knowledge
  • Building strong relationships with our key retailers

Requirements:

  • 4+ years experience in training/education (beauty and/or luxury experience). Previous experience in color preferred
  • Proven track record of adapting and/or creating training materials
  • Strong beauty/makeup industry knowledge is essential (locally, regionally and globally)
  • Strong makeup artistry skills
  • Excellent team player
  • Excellent leadership skills
  • Excellent oral and written communication, excellent presentation skills, analytical and creative skills
  • Confident and experienced in public speaking
  • Fluent in English and Arabic (additional language(s) will be an advantage)

Our Benefits & Perks:

  • Monthly "Self Love Days" at company discretion
  • Premium Medical/Dental/Vision coverage for employee plus dependents
  • Monthly coaching sessions with our inhouse Success Coach
  • Employee discounts on all Huda Beauty, Wishful, and Kayali products
  • Quarterly product gifting

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