Front Line Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates Baden BPO & Software Full time
The Role
Front Liner Representatives, handle issues and answer questions. By creating positive interactions, you must increase the number of sales and improve customer satisfaction. You must excel customer service and result to positive customer reviews and customer satisfaction.

Responsibilities:

  • Handle customer complaints,
  • Provide appropriate solutions and alternatives within the time limits.
  • Follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

Requirements:

Qualifications:

  • Ability to deal with customers.
  • Strong command on English.
  • 1+ yr. of international Call Center Experience.
  • Well organized and able to multitask.
  • Ability to read customers.
  • Excellent problem-solving skills
  • Strong customer service skill.
About the company

Baden BPO is a human capital focused company providing call center services, online marketing solutions, client back office support and business processing outsourcing services.

We continue to strive to improve your client experience through our dedicated and well experienced staff.

As a company, we provide all the training required, personal development programs and human resource support in order to bring out the best of our employees to the forefront of your customers experience.

As purveyors of culture and customer experience, Baden BPO stands determined to refine and improve our service quality so that you, our client, can focus on what you do best.



  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Overview:Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our...

  • Bottle Line Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Staffmark Group Full time

    Looking for a great career opportunity? Your search ends here! Join Staffmark and our esteemed beverage distribution partner, renowned across the Southeast for nearly 80 years of excellence. We're seeking motivated individuals to join our dynamic team as Bottle Line Associates in Alabaster, AL.Why Join Us?Comprehensive Medical, Dental, and Vision...

  • Front Desk Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Raintree Rolla Hotel Full time

    Looking for Male & females to work as Front Office associates.Prior Hotel knowledge is necessarySalary: AED1, AED2,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)

  • Bottle Line Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Staffmark Group Full time

    Looking for an outstanding career opportunity? Your search ends here Join Staffmark and our esteemed beverage distribution partner, renowned across the Southeast for nearly 80 years of excellence. We're seeking motivated individuals to join our dynamic team as Bottle Line Associates in Alabaster, AL.Why Join Us? Comprehensive Medical, Dental, and Vision...


  • Dubai, Dubai, United Arab Emirates A&A Associate LLC Full time

    Designation : Front Desk ReceptionistLocation : Dubai, UAEExperience : 2 years in UAEGender: FemaleSalary: AED4, AED6,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)


  • Dubai, Dubai, United Arab Emirates ING Group Full time

    Front Office KYC AssociateThe Front Office KYC Associate performs Know Your Customer/ Business investigations covering money laundering, terrorist financing and tax evasion to determine if the transactional activity (or attempted activity) under review is suspicious. This may include provision of quality checking and/or advising stakeholders on follow-up...


  • Dubai, Dubai, United Arab Emirates accor hotels Full time

    Provide outstanding services and ensure customer satisfaction.Address customer concerns and complaints promptly and professionally.Respond to customer needs and requests in a timely manner.Answer phone switchboards and transfer calls and take messages.Manage incoming and outgoing mails and faxes.Post charges to customers and handle card and cash...

  • Admin Jobs In Dubai

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Front De Mer Real Estate Full time

    Admin Jobs In Dubai | Front De Mer Real EstateDescriptionWe're hiring a motivated real estate administrative to join our growing team. Responsibilities include administrative duties such as listing properties, monitoring and notifying clients of important deadlines, complying with legal procedures, and planning appointments and final...


  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Front Office Associate Jobs In Dubai 2022 | The First GroupDescription:The First Collection, brings together the key hotel, hospitality, and lifestyle assets of The First Group under one exciting and progressive brand. Comprising of five operational hotels and a pipeline of seven upper midscale hotels that will launch under The First Collection banner, the...


  • Dubai, Dubai, United Arab Emirates Landmark Hotels and Suites Full time

    To be familiar with Hotel services, operational hours and ongoing promotions. Have a thorough knowledge of Landmark Hotels & Suites products and services. To be fully aware of the Landmark Hotels & Suites Brand standard compliance requirements for all front office sections. Maintain good working relationship with all hotel departments. Have a good knowledge...


  • Dubai, Dubai, United Arab Emirates Marriott Hotel Full time

    The job posting is outdated and position may be filled Maintain good working relationship with all hotel departments.• Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed.• Check House Count to establish selling strategy for the shift. Monitoring it regularly during shift and...


  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Overview:The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Front Desk Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Mantras2Success consultants Full time

    Opening: 1 Nos.Job ID: 77991Employment Type: Full TimeReference:Work Experience: 2.0 Year(s) To 5.0 Year(s)CTC Salary: 7.00 LPA TO 9.00 LPAFunction: Admin/Secretarial/Front OfficeIndustry: Steel/Metal/Iron/Non-ferrousQualification: Any - Any Graduation; Any - Any Post-GraduationLocation: Dubai**Key Responsibilities: Front Desk Management: Welcome visitors,...


  • Dubai, Dubai, United Arab Emirates SimplyApply Full time

    Front Office Coordinator Duties andResponsibilitiesAnswer phones andmanage correspondenceGreet and check-invisitorsAssist with scheduling andbillingMaintain file system and assist withdata entryMaintain inventory of officesuppliesPerform other clerical tasks asneededFront Office CoordinatorRequirements and QualificationsHighschool diploma or GED...


  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Front Office Associate Jobs in Dubai |The First GroupJob Responsibilities:Reporting to management and performing administrative duties.Answering telephone calls, as well as screening and forwarding calls.Scheduling and confirming appointments, meetings, and events.Welcoming and assisting visitors in a friendly and professional manner.Handling basic inquiries...

  • Front Office Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...


  • Dubai, Dubai, United Arab Emirates Julphar Full time

    Julphar Careers | Line Manager Jobs in Dubai1- Line ManagerJob: Full TimeLocation: Dubai, UAEDescription:Line Manager is responsible to manage the end to end sales & marketing activities within his defined territory/ market. The role holder is responsible for sales operations, meeting product wise revenue targets and managing the sales team in the territory....


  • Dubai, Dubai, United Arab Emirates Marriott Full time

    Assistant Front Desk Manager Jobs In Dubai UAE | MarriottFor More Top Organization Jobs Click HereManage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform...


  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Front Office Associate Jobs In Dubai UAE | The First GroupFor More Top Organization Jobs Click HereWelcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is the champion of the...

  • IT Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Stallion Full time

    Responsibilities as a Hotel Front Desk Staff:Check guests in and outManage reservations made online and over the phoneVerify guests' payment methods during check-inAssign rooms and inform guests about hotel specialsArrange transportation services upon requestProvide information about the hotel and local attractionsAct as a host for conferences and ensure all...