Customer Analytics Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Alshaya Group Full time
Customer Analytics Manager | Alshaya Group DubaiAlshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890.

With a consistent record of growth and innovation, Alshaya Group is one of the world's leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers,Customer Analytics Manager | Alshaya Group Dubai | Apply NowOver 5 years of experience focused on customer analytics, ideally in a B2C retail businessExperience of working in an omnichannel retail business is a valuable plusTrack record of consistently delivering and optimizing routine business data, reporting and analysis (including management KPIs)Track record of completing ad-hoc/ bespoke analysis in support of business objectivesProven experience developing and implementing new processes and techniques for customer analytics is essentialExperience with statistical computer languages (R, Python, etc.) preferredExperience in querying and manipulating datasets using SQL (advanced knowledge of SSQL required) or PythonSolid experience and knowledge of technical and non-technical documentation best practices (Change Requests, Business Requirements, etc.)

to support effective implementationExperience of creating reports and presentations to explore findings and make business recommendationsExperience of managing primary research, via third-party agenciesExperience working in a fast-paced and demanding environment, effectively interacting with many cross-functional teamsDon't miss out on this exciting opportunity – apply now at
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