Operations Director Residential Agency

1 week ago


Dubai, Dubai, United Arab Emirates Savills Middle East Full time

Operations Director Residential Agency | Savills Middle East DubaiSavills is a global real estate services provider listed on the London Stock Exchange.

Savills operates from over 600 owned and associate offices, employing more than 35,000 people in over 60 countries throughout the Americas, the UK, Europe, Asia Pacific, Africa and the Middle East.

It has an extensive network of offices and associates throughout the UK, mainland Europe, the Middle East, the Americas, Asia Pacific and Africa.

Listed on the London Stock Exchange and employing over 39,000 staff worldwide in more than 600 offices.

Operations Director – Residential Agency | Savills Middle East Dubai | Apply NowKey ResponsibilitiesTeam Leadership:
Lead, mentor and motivate teams in Administration, HR, Marketing, Compliance, and General Office Management o achieve high levels of performanceFoster a collaborative and high-performance culture, ensuring teams are motivated and aligned with organizational goals

Operational Excellence:
Develop and implement efficient operational processes to streamline workflows across departments.
Continuously assess and improve operational efficiency, identifying areas for optimization and innovation.

Implement initiatives that ensure the customer experience is optimised at every touchpointCompliance Management:
Ensure the organization complies with relevant laws, regulations, and industry standards.
Implement and monitor policies and procedures to maintain a high level of compliance.

HR Management:
Oversee HR functions, including recruitment, onboarding, performance management, and employee development.
Foster a positive work environment and lead initiatives to enhance employee engagement.

Marketing Strategy:
Collaborate with the marketing team to develop and execute strategic marketing plans, both to elevate brand visibility and drive lead generationEnsure marketing investment is accountable and optimised through the effective lead generation, conversion and reporting

Financial Oversight:
Collaborate with finance teams to manage budgets and financial planning related to operational functions.
Monitor financial performance and identify cost-saving opportunities.
Cross-functional Collaboration:Foster effective communication and collaboration among departments to ensure a seamless flow of information and coordinated efforts.
Develop and enforce administrative policies to ensure compliance with company standards and regulations.
Stay informed about legal requirements and industry best practices.

In addition to the tasks described above, you may be required to carry out other duties as may reasonably be required from time to time.


Key relationships:
Residential Team HeadsWider Marketing teamSavills EMEA & Global colleaguesRelated service providersSkills, Knowledge And ExperienceLeadership and

Strategic Vision:
Proven ability to lead and inspire teams, coupled with a strategic mindset to drive the organization's long-term success


Operational Expertise:

Extensive experience in residential agency operations, demonstrating a deep understanding of industry practices

Compliance Acumen:
Strong knowledge of legal and regulatory requirements in the real estate sector, ensuring the organization operates within guidelines

Team Management:
Successful track record of managing diverse teams, fostering a positive and collaborative work culture

Communication Skills:
Exceptional verbal and written communication skills, with the ability to convey complex information clearly and concisely

Analytical Thinking:
Ability to analyse data and metrics to make informed decisions, optimize processes and problem solve

Proactive mindset:
Can-do attitude with ability to work effectively and make decisions in a fast-paced environment, both independently and as part of a team, as required

Operational Excellence:
Develop and implement efficient operational processes to streamline workflows across departments.
Continuously assess and improve operational efficiency, identifying areas for optimization and innovation.

Implement initiatives that ensure the customer experience is optimised at every touchpointCompliance Management:
Ensure the organization complies with relevant laws, regulations, and industry standards.
Implement and monitor policies and procedures to maintain a high level of compliance.

HR Management:
Oversee HR functions, including recruitment, onboarding, performance management, and employee development.
Foster a positive work environment and lead initiatives to enhance employee engagement.

Marketing Strategy:
Collaborate with the marketing team to develop and execute strategic marketing plans, both to elevate brand visibility and drive lead generationEnsure marketing investment is accountable and optimised through the effective lead generation, conversion and reporting

Financial Oversight:
Collaborate with finance teams to manage budgets and financial planning related to operational functions.
Monitor financial performance and identify cost-saving opportunities.
Cross-functional Collaboration:Foster effective communication and collaboration among departments to ensure a seamless flow of information and coordinated efforts.
Develop and enforce administrative policies to ensure compliance with company standards and regulations.
Stay informed about legal requirements and industry best practices.

In addition to the tasks described above, you may be required to carry out other duties as may reasonably be required from time to time.


Key relationships:
Residential Team HeadsWider Marketing teamSavills EMEA & Global colleaguesRelated service providersSkills, Knowledge And Experience

Operational Expertise:

Extensive experience in residential agency operations, demonstrating a deep understanding of industry practices

Compliance Acumen:
Strong knowledge of legal and regulatory requirements in the real estate sector, ensuring the organization operates within guidelines

Team Management:
Successful track record of managing diverse teams, fostering a positive and collaborative work culture

Communication Skills:
Exceptional verbal and written communication skills, with the ability to convey complex information clearly and concisely

Analytical Thinking:
Ability to analyse data and metrics to make informed decisions, optimize processes and problem solve.
Don't miss out on thisn't m exciting opportunity – apply now at
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