Vice President, Accor One Living, Residential Operations, EMEAA, Global Head of Owner Benefits

1 week ago


Dubai, Dubai, United Arab Emirates AccorCorpo Full time
Vice President, Accor One Living, Residential Operations, EMEAA, Global Head of Owner Benefits ProgramFull-timeJob-Category: Business DevelopmentJob Type: Permanent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Working in close collaboration with operations leadership teams in each brand organization, the Vice President, Accor One Living, Residential Operations, EMEAA and Global Head of the Accor Owner Benefits Program is responsible for leading branded residences openings across EMEAAP, for all residential operations in Asia Pacific and leading the Accor Owner Benefits Program globally. Additionally, this role will work in close collaboration with the VP, Accor One Living, Americas to support the development of the Accor One Living (A1L) residential operating platform – including technology initiatives, pre-opening playbooks & processes, and the development of evolution of brand specific operating standards.

Reporting to The Chief Business Officer, Accor One Living, Global Head of Mixed-use, The Vice President, Accor One Living duties will be to :

Support Opening of new branded residences ProjectsEnsure pre-opening budgets are in place and sufficient to support strong openingsMobilize governance related to homeowner associations, including first AGMLead efforts to recruit Residence Directors for standalone projects / support recruitment of Director of Residences for mixed-use projectsParticipate in Hub pre-opening teams where residential forms part of mixed-use projectEnsure activation of rental programs (rollout to Residence owners, POB coverage, accountability understood by Project Exec Team, related SOPs understood and implemented)Provide mixed-use orientation to Project Exec Team, ensure strong awareness at new Projects of key KPIsEnsure shared services model correctly implemented and invoicing of management fees initiated correctlyAt Asia Pacific residence Projects (supported by Director, Development and Operations, A1L)Recruit, mentor and performance manage Director of OperationsDirectly oversee standalone branded residences (supported by Director of Operations), coach, mentor and performance manage Director of ResidencesCoordinate annual budgeting process, and quarterly forecasts with brand organizations and finance leaders

Typical Backgroud

Bachelor Degree (or higher) in Business/Hotel/Finance/Real Estate or similar

Minimum of 15 years of relevant experience in the hospitality industry

Strong general management capabilities with past P&L responsibility

A strong background in branded residential operations and hospitality is essential (including past experience working with homeowner associations, body corporates and managing governance processes)

General management and leadership skillset

Strong background in mixed-use, including hospitality, branded residential and vacation exchange business models

Entrepreneurial drive and energy

Excellent interpersonal skills

Excellent communication skills enabling strong and effective relationships with internal and external stakeholders / departments

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