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Implementation Technical Lead

3 months ago

Dubai, Dubai, United Arab Emirates Sunoida Solutions Full time

Sunoida Solutions DMCC is a rapidly growing Banking BI & Analytics company that provides innovative, reliable Business Intelligence, Revenue Assurance, Financial & Regulatory Reporting, Advanced FTP, Cost Allocations, Risk Management, Artificial Intelligence, and Data Analytics solutions to banks across Asia, Africa, and Middle East.

With a blend of business domain experts and technology experts, Sunoida Solutions excels in delivering top-quality solutions to customers, meeting or exceeding client expectations.

Role and Responsibilities

  • Implement Sunoida Financial software products suite at customer sites
  • Configure and ensure changes to configuration to assist in business organizational changes
  • Analyze user enhancement/requirements and convert requirements to business requirement documents
  • Inspect changes before customer performs user acceptance testing.
  • Handle customer User Acceptance, Outage Notification and Change Control procedures and documentation.
  • Take client engagement through lifecycle and attend all the customer meetings.
  • Strictly follow all the implementation processes
  • Identify ideas to improve system performance and impact availability
  • Coordinate with offshore team for all deliverables and implementation; clearly and regularly communicate with management and technical support colleagues
  • Communicate effectively and professionally in all forms of communication with Customers.
  • Multi-task and change from one task to another without loss of efficiency or composure.
Key Competencies and Skills

IT Skills:
Strong IT skills,good hands on experience in Oracle/PL SQL to perform their primary responsibilities and help them to understand how to use technology efficiently to find and develop software that can benefit a company

Attention to detail:
Strong attention to detail helps individuals in this role install software correctly. It ensures they don't miss important instructions or elements so employees can start using the new technology immediately

Communication:

Excellent verbal communication skills for many tasks, such as delivering technical instructions in a way everyone understands, updating management on their progress, and talking to external customers.


Problem Solving:
Excellent problem-solving skills to assess operational issues and determine the best way to resolve them

Innovation:
Being innovative helps implementation professionals find technology that enhances a company's operations without impacting their day-to-day tasks and impeding productionEducational Qualification UG/PG (Any specification) Work Experience 5 to 10 years Personal Attributes Good Communication
Logical thinking
Team Work
Good grasping Must Have (Mandatory)Oracle/PLSQLFinance Domain Knowledge Implementation Processes Exposure to (Optional)SQL (MsSQL, ...), Spark, Scala Agile Implementation Methodology#J-18808-Ljbffr