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Guest Service Operative
1 week ago
KINDLY READ THE BELOW MENTIONED REQUIREMENTS. KINDLY SHARE YOUR RESUME TO THE GIVEN EMAIL ADDRESS ONLY.
JOB DESCRIPTION:
Attend to all the customer's requirements Managing the reception desk
Share information regarding the services available in the facility
Renting out equipment and assigning facilities to customers
Collecting payment for ticket payment When required checking of customers tickets related to services to be provided Giving safety instructions to the customers and helping them with various systems Reporting faults to maintenance staff Answering and making phone calls in appropriate manner
Taking reservations and organising bookings
Providing full receptionist function by providing the customers with an enjoyable visit
Record and track customer's complaint and feedback Report on customer issues to management Share knowledge and ideas to improve the service offered.
Full responsibility for the customer counter including the cash and customer services Knowledge of the venue facilities Assisting other team members
Minimum Qualifications:
Secondary school
Minimum Experience:
Minimum of 2 years in a similar sports related environment.
Requirements:
Good spoken and written English
Customer service experience is preferred Computer skills Able to join ASAP Salary offered -AED 4000 up to AED 4500
Job Type:
Contract
Pay:
AED1, AED1,200.00 per month
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