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Housing Controller
2 weeks ago
- Ensure all residential students check in before curfew and address any needs required by the students at night.
- Work with Complex Managers, Residential Hall Coordinators, Resource officers, Resident Assistants and other units on campus to create a strong community in the complex.
- Provide a friendly environment for the residents.
- Ensure the safety and well-being of our students during the night hours.
- Oversee the safety and security of resident students with the Residential Life Resource Officers and RHCs.
- Address potential cases of students not reporting to the halls after curfew.
- Follow-up on hall maintenance, and other issues reported to OPD/IT/Facilities at night.
- Monitor visitors and provide access only to those allowed under department policy.
- Manage student conduct issues as noted in the residential policies and student handbook, working with the Complex Manager to document inappropriate behavior.
- Play an active role in move in and move out procedures which includes assignments, charges, transfers and cancellation.
- Welcome students and handle check-in, meet and greet, and provide support to the SRLD staff.
- Handle administrative requests and correspondence such as curfew management, access cards and maintain student records using housing management system.
- Ensure students understand the rules, regulations, facilities and services to students through direct communication and flyers/posters.
- Refer students when necessary to the proper resource on campus, university health care, student counseling, academic support center, etc.
- Assist in fire drills supervision and any other request from security and emergency management.
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