Credit & Collections Lead MEA

1 week ago


Dubai, Dubai, United Arab Emirates Trane Technologies Full time

AtTrane Technologieswe Challenge Possible. Our brands – includingTraneandThermo King - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what's possible for a sustainable world.

Job Summary

This role is part of our Commercial HVAC (CHVAC) EMEA business unit. CHVAC EMEA is a leading provider of innovative heating, ventilation, and air conditioning solutions in the European, Middle Eastern, and African regions.

We are looking for a Credit & Collections Lead, MEA with functional expertise to provide input to the design, development, and administration of credit and collections programs throughout the region. Working in partnership with other leaders, you will drive the adoption of existing and new processes and procedures across the order to cash activities.

You will also manage a team supporting the day-to-day performance of their jobs, overseeing the collection of customer accounts and the control of credit risk in a manner that ensures customer satisfaction, staff engagement and stakeholder participation. You must be able to communicate in an efficient, friendly manner with customers, as well as with the broader accounts receivable, finance and sales teams. You will be expected to be a change agent, a self-starter and be able to work effectively in a virtual environment with regionally dispersed colleagues.


What will your responsibilities be?

  • Lead, motivate and coach collection team members to achieve expected company targets.
  • Responsible for the collection and the maintenance of account receivables: contact customers, follow up on payments and engage late payer to maximize collection efficiency and minimize cost of bad debt.
  • Negotiate and define payment plans and collection strategies.
  • Maintain credit files, prepare credit assessment of new and existing customers, and approvecredit limits in line with Limits of Authority.
  • Engage with sales on terms and collateral negotiations.
  • Visit customers & sales staff periodically to build partnerships and trust.
  • Manage offshore and branch portfolios.
  • Ensure regional portfolios are compliant with corporate credit policies.
  • Promote a culture of continuous process improvement and collaborate actively with other departments.
  • Identify credit risk and mitigating factors.
  • Oversee letter of credit, bank guarantee and documentary credit negotiation for the region.
  • Measure and analyse Collections & Receivables performance, adjust strategy and resources accordingly.
  • Identify, report and expedite resolution of customer disputes.
  • Build and maintain relationship with collection agencies, banks, legal provider and other third parties involved in collection activities.
  • Deliver the company Receivables Cash Flow performance for the region by reducing bad debt costs, improving collections efficiency and reducing Past Due & DSO.
  • Notify Leadership of significant issues impacting collection of outstanding receivables.

What are the requirements?

  • 10-year experience in Credit & Collection in a multinational company environment
  • University Degree in Business, Finance, Accounting, or similar field.
  • Knowledge and experience working in the Middle East & Africa region (MEA).

Why join us?

A career in Trane Technologies' EMEA's finance team offers an exciting opportunity for growth and development in a dynamic industry, where you can contribute to financial strategies and make a meaningful impact on the organization's ambitious growth and sustainability goals.

Our people are our greatest asset. In return for everything you bring, we are committed to helping you thrive at work and at home. In support of this we are open to hybrid working and flexible hours – ask us about it We also support taking time away from work to focus on what's important to you. This can be through paid time off to volunteer towards a cause you care about, or time off when you need it, for whatever life throws your way.

In addition, when you join our CHVAC team, you'll also be part of Trane Technologies, the global leader in climate solutions for buildings, homes and transportation. You will have 36,000+ colleagues working in more than 800 locations around the world. We are building a culture that is diverse, inclusive, respectful and driven to provide an opportunity for all. Come join us and be part of it

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

More information about our company can be found here:


#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Citi Full time

    MEA Credit – Senior Vice President Jobs In Dubai UAE | CitiFor More Top Organization Jobs Click HereThis is a senior-level position responsible for leading activities including credit review and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The role will also support all MEA Governance and Regulatory...


  • Dubai, Dubai, United Arab Emirates Walters People Full time

    The Credit & Collections Analyst Will Be Responsible ForEnd to end management of the assigned customer portfolio from the account set up to cash collections/dispute management.The majority of time will be spent on collection activities: calling customers, sending statements, and reminder notices.Process credit applications, review and analyze customer...


  • Dubai, Dubai, United Arab Emirates Citigroup Full time

    MEA Credit – Vice President Jobs In Dubai UAE | CitigroupFor More Top Organization Jobs Click HereThis is a senior-level position responsible for leading activities including credit review and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The role will also support all MEA Governance and Regulatory...


  • Dubai, Dubai, United Arab Emirates Wesco Full time

    BENEFITS Competitive Salary Health Insurance Study towards CICM qualificationKEY RESPONSIBILITIES Complete credit risk reviews Prepare, send and follow up on monthly Statements of Accounts (SOA's) to clients and ensure that invoices are paid in a timely manner Early detection of disputes, logging in the Dispute Management system (DTS) and working closely...

  • Mena Amps

    1 week ago


    Dubai, Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skillsExperience in roles such as Account Management, Sales, ConsultingMarketing/Merchandising roles, Program or Project Management rolesExperience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company productsComfortable using...


  • Dubai, Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    Job descriptionJob title: Team leader Collections, Permanent JobLocation: Dubai, United Arab EmiratesSalary: AED12, AED15,000.00 per monthResponsibilities for collections team leader Support new initiatives and demonstrate capability to manage and lead continuous improvement projects Lead, coach and develop employees, ensuring a high level of employee...


  • Dubai, Dubai, United Arab Emirates Michael Page Full time

    Credit Manager Jobs In Dubai UAE | Michael PageFor More Top Organization Jobs Click HereOur client is a well-established international distributor, having operations across multiple locations with a strong focus in the MEA region. We are actively looking for a Credit Manager to join its Dubai office, which is one of the main offices of the...

  • AV Presales Lead

    1 week ago


    Dubai, Dubai, United Arab Emirates Fatahill MEA General Trading Full time

    AV Presales Lead | Fatahill MEA General Trading DubaiFatahill MEA is a value-added distributor for Audio Visual, IT, Communication & Security Systems products, based in Dubai (UAE) serving the entire GCC. With our broad portfolio of brands and extensive technical expertise, we deliver the right and advanced products and solutions coupled with consultancy,...


  • Dubai, Dubai, United Arab Emirates BI MENA Full time

    THE POSITION:Tasks & Responsibilities:Credit Management: Act as an operational lead for MEA export countries, and provide guidance and oversee credit management process for legal entities in IMETA Manage and maintain relations effectively with agents, customers, credit reporting agencies and sales function Process customer refunds, process and review account...


  • Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementThe Manager, Loyalty Partnerships, MEA is a key member of the Loyalty & Partnerships EMEA Team and reports to the Director,...

  • FP&A Lead – MEA

    1 week ago


    Dubai, Dubai, United Arab Emirates JLL Full time

    1- FP&A Lead – MEA & TurkeyJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Working closely with the leadership team to formulate the business's medium to long term financial and strategic planManagement and development of Company's top down, bottom up and long term plans and forecasts across the entire financial and across internal and external...


  • Dubai, Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    GreetingsWe are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai LocationDesignation:Team lead -CollectionExperience: 3 to 5 yearsLocation: DubaiEducation: Any Graduate HolderSalary: 13k-14k + CommissionJob description: Should handle a team Coordinate efforts to collect debts with sales, accounting, and legal...


  • Dubai, Dubai, United Arab Emirates Taamul Credit Review Services Full time

    Job Summary:We are seeking a dynamic and results-driven Credit Card and Personal Loan Sales Officer to join our team. As a Sales Officer, you will be responsible for promoting and selling credit cards and personal loans to prospective customers. Your primary goal will be to meet sales targets and contribute to the growth of our credit card and personal loan...


  • Dubai, Dubai, United Arab Emirates Signify Full time

    Dubai, United Arab EmiratesCategoryFinancePosted Date01/31/2024Job Id347215We're looking for a Credit & Collections Intern to join our Finance team in Dubai.We are Signify, formerly Philips Lighting.Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and...

  • Credit Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Robert Walters Full time

    The Credit Manager is responsible for overseeing the credit management of the organisation and the management of the credit control team.Leading and motivating the credit control team in order to achieve collections targets.Overseeing the effective collection of company debtMonthly reporting of the Key Performance Indicators for the department.Managing...


  • Dubai, Dubai, United Arab Emirates IWG Full time

    Regional Head of CollectionsAbout the roleIWG currently has an opening a Regional Head of Collections to support creating and building a best-in-class credit control platform to successfully recover debt across a region. As Regional Head of Collections you will lead our collections department that is responsible for recovering a portfolio of customers debts....

  • Credit Specialist

    1 week ago


    Dubai, Dubai, United Arab Emirates Michael Page International (UAE) Full time

    We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Excellent opportunity to work with a leading global food trading companyProgress your career as a Credit SpecialistAbout Our ClientOur client is a leading...

  • Collection Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates TikTok Full time

    Collection Manager | TikTok DubaiTikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Collection Manager | TikTok Dubai | Apply NowResponsibilitiesAbout TikTok:TikTok is the leading destination for short-form mobile video. Our mission is...


  • Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Ensure to record AR/DP Collections against SO or Invoices.Daily collection reports should be uploaded in the shared drive provided by the AFSSAll collection / PCF verification and hand over are properly signed / filed for future referencesMonitoring and communicate cheque clearance, bouncing cheques, and refund chequesEnsure accurate data entry in SAP -...

  • Credit Controller

    1 week ago


    Dubai, Dubai, United Arab Emirates Bin Hilal Group Full time

    We are looking for a highly efficient and dynamic credit controller for our finance department at Bin Hilal Group.As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and...