Client Service Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates ClickJobs Full time
Receives and coordinates home care referrals and/or facility staffing requestsAssigns qualified personnel competent to work the caseEnsures orders are timely and filing is currentSupports branch recruitment efforts to include interviewing, hiring and orienting field staffMakes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needsTracks physician orders, case conferences, re-certifications, in-service and supervisory visitsOrders and monitors medical and office supplies under direction of supervising nurse and Branch DirectorEnsures compliance with licensure and credentialing requirementsFiles and maintains integrity of employee personnel files and client chartsCounsels field employees involving violation of non-clinical mattersInitiates complaint and service failure reporting and investigation, including appropriate and ongoing resolutionExemplifies AWESome company standardsAll other duties as assignedQualifications:Take a look at the requirements below, to see what you'll need to take advantage of this exciting opportunityBachelor's degree strongly preferredTwo or more years of college requiredAt least one year of training or experience in a service related industryAt least one year of experience in home health care, with commercial insurance and private pay experience preferredExperience should emphasize problem solving skills in a patient care setting Disclaimer:
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