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Customer Service Agent
2 weeks ago
We are looking for an enthusiastic
FEMALE
Telesales Representative with experience in Clinic, Hospital background to contribute in generating sales for our company.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Provide online demos through online meetings or if required by visiting the client.
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role especially in an information technology industry.
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cooltempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Location:
- Jumeirah 1, Dubai
Salary:
- As per market standards and applicant's credentials
Employment Type:
- Full Time
Salary:
From AED5,000.00 per month
Application Question(s):
- Are you a female? This job is for females only
Education:
- Bachelor's (required)
Experience:
- Clinic, Hospital: 2 years (required)
- Telesales
UAE:
2 years (required)
Language:
- English (required)
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