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Female Car Rental Customer Service Agent
1 week ago
We are seeking an efficient
Female Car Rental Customer Service Agent with a driver's license who can speak English and Arabic for our Dubai office.
This role involves handling rental operations, including customer service, vehicle management, and documentation with experience in a Car Rental company.
Responsibilities:
- Greeting customers professionally and assisting them according to their needs
- Develop and maintain relationships with new and existing customers
- Coordinate car bookings, ensuring timely and accurate reservation payments and dealing with cards
- Opening/Closing agreements on the system on time
- To receive inquiries and close deals
- Provide excellent customer service and support
- Responsible for providing customers with the whole process of standardized car delivery and money collection service.
- Explain the terms of rental agreements to the client.
- Perform other adhoc tasks
Requirement:
- Proven work experience of at least
23 years of experience in a customer service/sales role in a Car Rental Company - Fluent in
English and Arabic, both written and spoken - Excellent communication skills with the ability to build rapport with customers.
- Knowledge of the "TARS" RTA rental system
- Computer Literate (MS Excel, Word, and Outlook)
- Ability to efficiently manage multiple tasks
- Willingness to work flexible hours including weekends and holidays
Must hold a UAE valid driving license.
Salary:
AED2, AED3,500.00 per month
Experience:
- customer service agent in a car rental company: 3 years (required)
Language:
- Arabic and English (required)
License/Certification:
- UAE Driving License (required)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (preferred)
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