Guest Relation Supervisor
2 weeks ago
The job posting is outdated and position may be filled
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.
Resolve guest's complaints / requests and liaise with the department concerned to ensure immediately follow up
Closely monitor guest comments on online channels and social media and respond to guest comments.
File daily guest relations report and documents systematically
Handle issuance of guest room key cards and ensure effective control for guest security.
Ensure that all messages, mails and packages are delivered to the guest room.
Daily courteous calls to VIP rooms, so too with other guests
Re announce VIP rooms to Housekeeping and F&B departments.
Ensure the hotel's online ratings externally on Trip Advisor, , etc.
Check VIP rooms after amenities are placed
Come up with innovative ideas for guest recovery
Takes responsibility for anticipating and meeting customer needs
Identifies opportunities and initiates interaction with guests, being professional and welcoming
Disclaimer: is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.
#J-18808-Ljbffr-
Guest Relations Supervisor at Intercontinental
2 weeks ago
Dubai, Dubai, United Arab Emirates InterContinental Full timeDo you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG)InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates RAFFLES Full timeCompany DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style.To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIES Live and project...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates RAFFLES Full timeA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.Job DescriptionTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESLive and project the...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Full timeCompany Location: Anantara The Palm Dubai ResortCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities,...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates voco Full timeEnsure through effective supervision that all services provided at Guest Relations are always available and carried out efficiently.Implement guest recognition and guest contact programs.Implement repeat guests and other related programs as well as update guest profile with pertinent information and general comments.Implement guest birthday program and...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeCompany Description"Why work for Accor?"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Relations Officer
2 weeks ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeProvide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.Take initiative to add a personalized experience.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.Check and convey message to guests.Review arrival...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeCompany Description "Why work for Accor?"**We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of...
-
Guest Relations Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Hotel Chadstone Melbourne MGallery Full timeAt the reception, you'llmake sure that guests aren't just contented, butenthusiastic.To be the main point of contactfor guests and visitors in the hotel lobby, welcoming and escortingguests and making them comfortable. Being a reliable source ofinformation, exceeding guest's expectations in aprofessional, warm, friendly and efficientmanner.You'll always keep...
-
Guest Relation Supervisor Jobs In Dubai UAE
2 weeks ago
Dubai, Dubai, United Arab Emirates NH Collection Full timeGuest Relation Supervisor Jobs In Dubai UAE | NH CollectionFor More Top Organization Jobs Click HereWe are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions,...
-
Dubai, Dubai, United Arab Emirates Accor Full timeGuest Relations Supervisor Jobs In Dubai United Arab Emirates 2023 | AccorFor More Top Organization Jobs: Click HereReliable and engaging. As a Guest Relations Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure, and ensure...
-
Dubai, Dubai, United Arab Emirates Anantara Full timeGuest Relations Supervisor Jobs In Dubai UAE 2023 | AnantaraFor More Top Organization Jobs Click HereDescription:Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE's most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain,...
-
Guest Relations Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Marriott Hotel Full timeThe job posting is outdated and position may be filled Responsibilities: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...
-
Guest Relations
2 weeks ago
Dubai, Dubai, United Arab Emirates VALTRANS TRANSPORTATION SYSTEMS & SERVICES Full timeResponsibilities: Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction. Respond to guests needs and anticipate their unstated ones. Expect and react promptly to guests' requirements and inquires. Actively listen and resolve guests' complaints. Oversee and coordinate all...
-
Guest Relations Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Skelmore consulting Full timePosition PurposeEnsure that the hostesses are carrying out their assigned duties effectively. Make sure that the guests are being greeted well and that they are being attended promptly and are being offered the best possible services. Responsible for providing high end level support and information to the guests and is responsible for handling the financial...
-
Guest Experience Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full timeWhat you'll doYou'll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business goals.You will...
-
Guest Relations
2 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Hotels Full timeShangri-La DubaiThe award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully...
-
Guest Relations Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest...