Guest Relations Supervisor

2 weeks ago


Dubai, Dubai, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time
  • At the reception, you'llmake sure that guests aren't just contented, butenthusiastic.
  • To be the main point of contactfor guests and visitors in the hotel lobby, welcoming and escortingguests and making them comfortable. Being a reliable source ofinformation, exceeding guest's expectations in aprofessional, warm, friendly and efficientmanner.
  • You'll always keep your cool– even when all the guests turn up to check in at thesame time.
  • You'll get everythingready for the shift, and round it off with the GuestRelations/Front Office fully cleaned up.

Your Team And WorkingEnvironment

  • Diverse, young and vibrantteam

Qualifications

Yourexperience and skills include:

  • You've completed a courseof training in the hotel business, gained some professionalexperience and can speak English fluently.
  • Youcan inspire your fellow staff just as you can inspire your guests.On top of this, you know your way around town and always have tipsfor partying up your sleeve.
  • You'renot just bringing your abilities, but also yourcharacter.
  • PMS knowledge preferred(Opera)
  • Operational Excellence: DeliveringExcellence / Influencing &Communication
  • Personal Attributes: Flexibilityand Adaptability / Understandingpeople


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