Motorcycle Service

1 week ago


Dubai, Dubai, United Arab Emirates ManpowerGroup Talent Solutions Full time

JobResponsibilities

1) TechnicalTraining on all types of Motorcycles (On road/Off road/DualPurpose/Cruisers/Sport Bikes/Scooters /Mopeds etc.) and All-TerrainVehicles.

2) Provide Technical support toDistributors (GCC, Middle East and Africancountries)

3) Visit distributors to do analysisfor product failures, also to understand Market and CustomerExpectations.

4) Evaluate competitor products andfacilities to understand market and customerexpectations

5) Conduct dealer visits to suggestand implement changes required to achieve higher dealer standardsand customer satisfaction.

6) Identify potentialopportunities to increase the workshop revenue and manage thedevelopment of new system and process to tap the potentialopportunities.

7) Non-Technical Training– To enhance service advisor and other service-relatedstaff operational & interpersonal skills in line withStandard Service Transactions.

8) Providedealership-accessible consulting services which includes monitoringdealer KPI's and operational controlitems

Skills


•Experience in Motorcycles/Automobile industry with deep knowledgein service area


• Background must be inthe areas of technical expertise on Automobile / Motorcycle Productetc.,
• Dealer Business management andanalysis


• Ability to conduct detailedanalysis and knowledgeable in evaluation of dealer KPI'sand daily operational controls


• Provenability to be self-directed and operate effectively in afast-paced, high-energy environment


•Computer literate (MS Word, Excel, and PowerPoint)


• High level skills desired forusing Excel & preparing PowerPoint presentations
•Fluency in English is mandatory. Arabic language proficiency isdesirable


• Ability to respect &communicate with seniors of differentnationalities


• Willing to travel withno restrictions


• Strong presentationand organizational skills


• ExcellentCustomer relations skills

Previous experience: 2- 4yrs



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