Operation in Charge/administrator Cleaning Services
1 week ago
Job Title:
Cleaning Services Operation In Charge
Job Summary:
The Cleaning Services Operation In Charge is responsible for overseeing and managing all aspects of the cleaning operations within a designated area or facility.
This role involves supervising cleaning staff, ensuring the cleanliness and sanitation of the premises, managing cleaning schedules, and coordinating with clients to meet their cleaning needs and expectations.
The Cleaning Services Operation In Charge also maintains inventory, implements safety protocols, and addresses any issues or concerns related to the cleaning operations.
Responsibilities:
1.
Supervision and Team Management:
- Supervise cleaning staff, including assigning tasks, providing training, and evaluating performance.
- Schedule and organize work assignments to ensure efficient cleaning operations.
- Motivate and support cleaning team members to maintain high standards of cleanliness and productivity.
Cleaning Operations Management:
- Inspect premises regularly to ensure cleanliness standards are met and maintained.
- Coordinate with clients to understand their cleaning requirements and tailor services accordingly.
- Develop and implement cleaning procedures and protocols to optimize efficiency and effectiveness.
- Monitor inventory of cleaning supplies and equipment, and ensure timely replenishment.
Quality Assurance:
- Conduct regular quality checks to assess the effectiveness of cleaning processes.
- Address any issues or complaints from clients regarding cleaning services promptly and effectively.
- Implement corrective actions and improvements as needed to enhance service quality.
Safety and Compliance:
- Ensure compliance with safety regulations and standards in all cleaning activities.
- Train cleaning staff on proper handling of chemicals, equipment usage, and safety protocols.
- Investigate and report any accidents or incidents, and implement measures to prevent recurrence.
Client Communication:
- Maintain regular communication with clients to understand their needs and preferences.
- Address client inquiries, requests, and feedback in a timely and professional manner.
- Build strong relationships with clients to enhance satisfaction and loyalty.
Qualifications:
- Proven experience in a supervisory or managerial role, preferably in the cleaning or facilities management industry.
- Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a team.
- Excellent organizational and time management abilities to prioritize tasks and meet deadlines.
- Knowledge of cleaning techniques, equipment, and products.
- Understanding of safety regulations and procedures related to cleaning operations.
- Good communication skills, both verbal and written, for interacting with clients and staff.
- Problemsolving skills and the ability to handle complaints or issues diplomatically.
- Flexibility to adapt to changing priorities and work schedules.
- High school diploma or equivalent; additional certification or training in cleaning management is a plus.
Salary:
AED2, AED3,500.00 per month
Application Question(s):
- how many years of past cleaning services Experience do you have?
Experience:
- cleaning services: 3 years (required)
Language:
- arabic (preferred)
- english (required)
Ability to Commute:
- Dubai (required)
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