Visa Assistant

2 weeks ago


Dubai, Dubai, United Arab Emirates Business Travel Full time

Position Overview:

Visa Assistant will play an active role at the Visa Help Desk offering assistance and guidance to the customers in obtaining different categories of visas from various countries (world-wide).


Key Responsibilities:

  • Receiving and responding to the flow of inquiries for visas.
  • Develop comprehensive data-base of the countries globally, their respective diplomatic missions and prevailing practices of obtaining visa from UAE or the nearest diplomatic mission.
  • Communicating clearly the role of visa help desk which is confined to guidance only.
  • Attend, accompany and or visit along with the customer the sites or places if the situation demands.
  • Switch selling of other products and services to the customers.
  • Any other duties that may be assigned by the company.

Core Competencies:

  • Excellent communication and organizing skills.
  • Proficient on MS Office specially Word, Excel, Power Point and Visio.
  • Good understanding and experience of record keeping.
  • Understanding of the expatriate lifestyle
  • Independent work ethic and goal oriented
  • Solution-driven, enterprising and a self-starter
  • Integrity; attention to detail and the ability to maintain accurate and confidential records
  • Ability to collaborate with and inspire those around them.
  • Multitasker
  • Flexibility and acceptance of change.

Qualification:
Graduate in any faculty.

Experience: 3-5 Year Experience of Travel/ Tourism/ Leisure/ Hospitality Industry.

Languages:
Fluency in English, Arabic and other linguistic skills will be an advantage.

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