Customer Success Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Anthology Inc Full time
Customer Success Manager | Anthology Inc Dubai
Providing dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries.

Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.


Customer Success Manager | Anthology Inc Dubai | Apply Now
Fluency in written and spoken English and Arabic

Bachelor's degree or equivalent

5-8 years of related experience in Client Experience, Customer Success, and/or Education Technology serving the higher education sector

Understanding of the application of instructional and administrative technologies to varied teaching and learning environments and in the context of higher education in the EMEA region

Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism

Excellent oral and written communication skills, including facilitating productive and action-oriented executive sessions

Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment

Proven track record of successfully managing large/high value accounts and developing strong client relationships with all levels of an organization

Advanced problem-solving and critical thinking skills

Ability to manage competing priorities and to consistently perform under the pressure of deadlines and other demands

Highly organized, proactive, and impactful communicator driven by a desire to help clients succeed

Ability to thrive in a fast-paced, results-oriented, collaborative environment

Preferred skills/qualifications:
Advanced degree

Don't miss out on this exciting opportunity – apply now at

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