Health Unit Coordinator

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Cleveland Clinic Abu Dhabi Full time

This position is responsible for providing clerical and support duties to the specific unit. They act as a liaison within their own unit, CCAD and others externally including patients and families, serving as unit based translator for staff.

PRIMARY JOB DUTIES AND RESPONSIBILITIES


• Acts as a liaison and information agent for patients, staff, physicians and visitors


• Provides clerical support to unit operations


• Co-ordinates/Schedules tests, exams, treatments and activities for patients according to

physician orders and established department protocol as required


• Facilitates post discharge clinic visits and/or tests as required


• Helps arrange patient transportation as required


• Coordinates information and supplies during emergent situations.


• Acts as a translator when required


• Acts as a chaperone when required


• Maintains confidentiality of all oral, written and electronic information regarding patients and

families


• Facilitates the acquisition of unit and patient supplies and equipment


• Maintains work areas in a neat and orderly manner


• Answers incoming telephone calls


• Co-ordinates assignment of Voicera communication device


• Directs and/or escorts patients/relatives to the appropriate treatment room or other locations

within CCAD


• Monitors status of beds within unit and supports in coordination with their supervisor and

other external departments


• Assists with contacting caregivers in emergent and non-emergent situations


• Transports patient specific non-controlled medications if required and as assigned by their

line manager


• Performs other duties as assigned by their line manager

QUALIFICATION & EXPERIENCE REQUIREMENTS

  • High School certificate required
  • Diploma inAdministration or Business Administration preferred
  • High School certificate required
  • Minimum of one (2) year ) experience in a health care, medical, commercial or industrial environment is required
  • Knowledge of medical terminology, office procedures, protocols, organization and filing systems and a variety of PC and/or word processing systems
  • Demonstrated ability to work independently, multi-task and be flexible in handling multiple daily responsibilities
  • Health care industry experience is preferred
  • Strong oral and written communication skills
  • Ability to speak and write in both English and Arabic is required

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