Housekeeping Rooms Controller

1 week ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time
  • To ensure that all guests enjoy their stay being offered the finest personal service.
  • To respect the privacy of the guests and the confidentiality of the information.
  • To report any guest comment or complaint.
  • To set-up inventory and monitor supplies and other commodities upon guest requests.
  • To update the above items' availability in the PMS.
  • To be aware of and to follow emergency and security procedures.
  • To fulfill administrative tasks, housekeeping office coordination and filing.
  • To respect key handling procedures.
  • To read and update logbooks.
  • To update guest history in the PMS.
  • To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.
  • To carry out special projects according to given assignments.
  • To attend a daily line up briefing with the Housekeeping team.
  • To coordinate with all departments as per guests and operational needs.
  • To inform concerned division or department heads whenever a matter is delayed or not solved.


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    To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service. To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards. To ensure the up keeping of all the front of the house, including the hotel entrance. To...

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    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates SOFITEL Full time

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