Night Receptionist

2 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
Job Number Job Category Rooms & Guest Services Operations
Location Bulgari Resort Dubai Jumeirah Bay Island Dubai United Arab Emirates United Arab Emirates VIEW ON MAP
Schedule FullTime
Located Remotely N
Relocation N
Position Type NonManagement POSITION SUMMARYProcess all guest checkins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all checkouts including resolving any late and disputed charges. Answer record and process all guest calls messages requests questions or concerns. Coordinate with Housekeeping to track readiness of rooms for checkin. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals departures) identify any special requests and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONSEducation:
High school diploma or G

ED equivalentRelated Work Experience:
No related work experience

Supervisory Experience:
No supervisory experience

License or Certification:
NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.

We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Developed in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations.

Join our team and help deliver the excitement timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts you join a portfolio of brands with Marriott International.

Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.

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