Front Office Receptionist
2 weeks ago
Company Description
An exciting opportunity has arisen for a
Front Office Receptionist to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set.
What's in it for you:
- Register and process check in for all arrivals.
- Handle guest checkouts efficiently and professionally.
- Update guest information into the computer after a complete checkin.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests' departure.
- Handles walkin counter reservations at all times and process call in reservations when the room reservations section is closed.
- Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all time.
- Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediate followup.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Check and convey message, mail, and package to Guests.
- Assist at the Information counter, Foreign Exchange, Night Audit, and, Business center, as and when assigned.
- Have knowledge of the hotel rate codes, package, segmentation, discounts, and how to handle each.
- Handle safe deposit boxes in accordance with policies and procedures.
Your experience and skills include:
- Experience working as a Receptionist in 5* Hotels
- Customerservice & Data Entry experience.
- Multitasking and timemanagement skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
Your team and working environment:
Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos The Palm, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS-
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