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Etihad Careers Near Me – IT Operations Lead
2 weeks ago
The IT Operations Manager will be a single point of contact for the Service Management & IT Operations (SM & IT Ops) department for all project management activity related to the migration.
[ads1]Job Responsibilities:
- Lead planning workshops to document and capture the tasks to be undertaken
- Develop, maintain, and execute the SM & IT Ops Cutover Plan.
- Engaging with the wider PSS program to ensure their activities are aligned and responsibilities are clear
- Communicate progress against the plan in line with the required program cadence (e.g., daily stand-ups, PI planning, retrospectives)
- Maintain the risk and issues register relating to the service transition activities ensuring the timely treatment of those items and escalation when necessary.
- Understand impact on daily operations factoring in peak loads and change freezes.
- Proactively manage the resolution of planning choices, conflicts, and ambiguities
- Responsible for project compliance aligning with the Project Management Office (PMO) requirements and to ensure operational governance.
- Understanding of technology, integrations and their applicability to the services provided and the impact of the choices being made.
- Be a good communicator at all levels, across organisational and cultural boundaries, with excellent verbal and written skills (English)
- Demonstrable experience of a similar role, for a similar cutover scenario
- Previous experience highlighting effective stakeholder management across multiple streams, products and teams.
- Planning and organisational skills with proven experience in the practical use of Microsoft Tooling; Teams, Project, PowerPoint & Visio
Company:Etihad Airways
Vacancy Type: Temporary
Job Location:Abu Dhabi, AE
Application Deadline: N/A
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Etihad Careers Near Me – IT Operations Lead
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full timeJob Description:The IT Operations Manager will be a single point of contact for the Service Management & IT Operations (SM & IT Ops) department for all project management activity related to the migration.(ads1)Job Responsibilities:Lead planning workshops to document and capture the tasks to be undertakenDevelop, maintain, and execute the SM & IT Ops Cutover...
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