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IT Support Manager
2 weeks ago
Responsibilities will include
Perform Daily health checks of AWS instances to ensure their proper functioning and address any issues that arise.
Monitor and manually verify the status of daily backups to ensure data protection and availability.
Provide technical and procurement support to other entities within the organization, assisting them with their IT needs and requirements.
Offer direct user support by resolving technical issues and providing guidance to end-users.
Handle software and hardware purchasing for all regions, ensuring the procurement process is efficient and cost-effective. Track software updates and renewal dates to ensure timely updates and license renewals.
Troubleshoot and resolve IT-related problems, investigating and addressing technical issues as they arise.
Review all vendors and service providers to ensure their performance meets the organization's requirements and standards. Maintain an accurate IT inventory, keeping track of all hardware and software assets within the company.
Manage third-party service providers, overseeing their performance and ensuring service level agreements are met.
Stay updated on industry trends and best practices to recommend improvements and enhancements to the IT infrastructure.
Salary:
AED15, AED17,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- UAE: 5 years (required)
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