Saint Laurent Client Engagement Manager

1 week ago

Dubai, Dubai, United Arab Emirates Groupe Kering Full time
Summary

ABOUT SAINT LAURENT


Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom.

This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.


In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description:

MISSION
To drive and implement Client Engagement activities in the region, supporting a customer centric culture within the retail network.

This role will support the Retail team in designing and executing Client Engagement initiatives by establishing close cooperation with regional EMEA Client team, Merchandising, Communication and Store Operation.

To understand local business needs, client behaviours in local culture to craft local actions within guidelines to deliver results in clienteling actions.


KEY RESPONSIBILITIES

  • Support the EMEA Client and local Retail teams in analysing customer behaviours and market dynamics, translating the findings into actionable recommendations and identifying key opportunities to optimise business performance and customer retention and recruitment across the region
  • Initiate and execute CRM strategies and actions for different client segments, age groups, gender, etc. in the different markets
  • Coordinate with EMEA regional team and markets for database selection and calendar planning for proactive outreach
  • Support clienteling actions and events through financial projection, target selection, preevent customer analysis and postevent evaluation
  • Collaborate with EMEA client team and different internal and external parties in planning and organising clients' activations and experiences to engage clients.
  • Develop and implement plans in specifically arranging for personalized gifts and experiences for clients according to guidelines
  • Develop Elite business, collaborating with EMEA VIC Manager closely to retain, recruit and upgrade lower tier to Elite
  • Provide instore training and coaching for Clienteling skills, actions, etc.
  • Explore partnership opportunity with third parties for recruitment of clients' activations
  • Proactively interact with top Elite clients, build relationships and support retail team to build customer loyalty
  • Market intelligence reporting on competing brands' clienteling actions

PROFILE

  • Excellent in both spoken and written English and local language(s) depending on zone
  • Excellent organisation and time management skills
  • Proactive attitude
  • Personable with excellent communication and interpersonal skills
  • Ability to work well independently
  • Extremely articulate and precise in communication
  • Strong analytical and problemsolving skills
  • Proficient Excel skills
  • Prior retail experience preferably in management position will be a plus
Job Type

Regular

Start Date

Schedule

Full time

Organization

LUXURY FASHION GULF L.L.C.

  • SAINT LAURENT Department Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Saint Laurent Full time

    SAINT LAURENT Department Manager page is loadedSAINT LAURENT Department Manager ApplylocationsDUBAItime typeFull timeposted onPosted 24 Days Agojob requisition idR125402SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche',...

  • Saint Laurent Careers

    1 week ago

    Dubai, Dubai, United Arab Emirates Yves Saint Laurent Full time

    Saint Laurent Careers | Department Manager Jobs in DubaiFor More Top Organization Jobs Click HereDescription:Responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involvedJob Responsibilities:a-Supervise sales to ensure customer engagement and that the qualitative...

  • Saint Laurent Careers

    1 week ago

    Dubai, Dubai, United Arab Emirates Yves Saint Laurent Full time

    Saint Laurent Careers | Department Manager Jobs in DubaiFor More Top Organization Jobs Click HereDescription:Responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved.Job Responsibilities:a-Supervise sales to ensure customer engagement and that the qualitative...

  • SAINT LAURENT Client Advisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Kering SA Full time

    SAINT LAURENT Client Advisor - Part Time page is loaded SAINT LAURENT Client Advisor - Part Time Apply locations DUBAI time type Part time posted on Posted 22 Days Ago job requisition id R131733 SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection...

  • Saint Laurent Client Advisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • SAINT LAURENT Client Advisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Kering Full time

    Saint LaurentRegularDUBAIUnited Arab EmiratesABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the...

  • Saint Laurent Client Advisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • Saint Laurent Client Advisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • SAINT LAURENT Store Director

    1 week ago

    Dubai, Dubai, United Arab Emirates LUXURY FASHION GULF L.L.C. Full time

    SAINT LAURENT Store Director page is loaded SAINT LAURENT Store Director Apply locations DUBAI time type Full time posted on Posted 30+ Days Ago job requisition id R131428 SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche',...

  • SAINT LAURENT Department Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Kering Full time

    Saint LaurentRegularDUBAIUnited Arab EmiratesABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the...

  • SAINT LAURENT Department Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates LUXURY FASHION GULF L.L.C. Full time

    SAINT LAURENT Department Manager page is loaded SAINT LAURENT Department Manager Apply locations DUBAI time type Full time posted on Posted 30+ Days Ago job requisition id R125402 SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive...

  • Careers | Department Manager Jobs in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Saint Laurent Full time

    Saint Laurent Careers | Department Manager Jobs in DubaiFor More Top Organization Jobs Click HereDescription:The Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved.Job...

  • Department Manager Jobs in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Saint Laurent Careers Full time

    Saint Laurent Careers | Department Manager Jobs in DubaiDescriptionThe Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved.Responsibilitiesa)Create and coordinate a motivated, competent...

  • SAINT LAURENT Assistant Store Director

    1 week ago

    Dubai, Dubai, United Arab Emirates Kering SA Full time

    SAINT LAURENT Assistant Store Director page is loadedSAINT LAURENT Assistant Store Director ApplylocationsDUBAItime typeFull timeposted onPosted 21 Days Agojob requisition idR131429SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive...

  • Saint Laurent General Manager Middle East

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryJob Description:ABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural...

  • Saint Laurent Store Operations Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the...

  • Saint Laurent Visual Merchandising Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • Saint Laurent Stock Associate

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • Saint Laurent Finance Intern

    1 week ago

    Dubai, Dubai, United Arab Emirates Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the...

  • SAINT LAURENT Store Director

    1 week ago

    Dubai, Dubai, United Arab Emirates LUXURY FASHION GULF L.L.C. Full time

    ROLE: The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters...