Customer Relations Management Jobs in Dubai UAE 2023

2 weeks ago


Dubai, Dubai, United Arab Emirates GMG Full time
Customer Relations Management Jobs in Dubai UAE 2023 | GMG Jobs

For More Top Organization Jobs Click Here

Description:

Job: To support the Customer Journey Service from signing of the Sales and Purchase Agreement to property handover and post-handover operations including managing of defects liability period, complaints and queries at any point of the customer life cycle.

Responsibilities:
  • Plans and leads Client relationship status calls, including scheduling, planning, communications, and post meeting review notes and dissemination of notes internally and to Client and provides follow-up on open issues.
  • Follow up with Clients regarding a variety of issues. Tracks and follows up to ensure resolution of issues.
  • Regularly interacts and meets with customers to execute and complete periodic projects such as villa customizations, interior and exterior amendments, internal material, show villa visits.
  • Provide periodic feedback from customers to CX and Loyalty Program departments to assist them in enhancing customer experience.
  • Assist in the collation & coordination of the client handover packs ensuring that each apartment has a handover pack presented to the client.
Requirements:
  • Bachelor Degree or Diploma
  • Minimum of 3 years' Experience in similar field (1 year experience in Real estate preferable)


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