Vp Head of Operations and Governance

2 weeks ago


Dubai, Dubai, United Arab Emirates Emirates NBD Full time

Organisation Unit Purpose:

Strategize, plan, execute and manage the delivery and enhanced performance of Business support and development to develop business growth.

Ensure process and execution adhere to bank's policies, procedures as well as local and internationally accepted governance standards.

Identify areas of inefficiencies and non-compliance with applicable policies, rules and regulations for existing processes

Detect anomalies / weakness in systems and customer services and developing ways to improvise.


To ensure seamless processing of transactions and conduct of activities in the most effective and efficient manner resulting in the highest level of customer service quality and ensuring that the related financial and operational risks are mitigated with strict adherence to regulatory framework.


Activities include Internal checks and quality control, monitoring, executing and implementing OPS risk, fraud prevention, compliance initiatives, projects & ensuring adherence to group compliance & internal policy controls.

The unit supports business by way of process development/ system maintenance/changes and enhancements while maintaining strict controls in line with compliance policies and regulatory laws

Job Purpose:

The incumbent will be responsible for:
Managing efficiency of Business Process & Improvements specific to Priority Banking segment.

Develop effective Strategy for Priority banking and recommend to Head of Priority Banking.

Providing decisions / guidance on Operational & Compliance related matters.


Manage team to be a single point interface from Priority segment for investigations in relation to GCCS, Fraud & Risk Cases.


Provide requirements on behalf of Priority banking & review the progress of system developments ensuring the interests of the PRB business and its customers.


Manage the reporting of all the risk events from all PRB centers, Procurement related request and monitor with the team members for effective resolution.

One point Operational/Process interface contact for Priority Banking Segment.

Manage the Compliance Related issues for Priority Banking Customer.

Provide each Priority banking client with excellent sub centralized service facilities in each branch, ensuring a red-carpet treatment.

The job is essential to ensure the segment and subsidiary works within the internal and external regulatory framework and has well defined customer friendly processes and systems, key deliverables are:

Compliance:
CDD remediation, Sigcap remediation, FATCA remediation etc. Responding to all compliance & CB queries. Correspondence Bank, Erase, Safe watch queue, PEP & FPEP review & monitoring. Ensuring exits of CIF's for all accounts mandated by compliance. Responsible for all compliance related issues within PRB

Controls:

Tracking of INA and FP&I observations & resolution, liaising with GCCS on litigations, BCP, periodic user access review, ensure reconciliations and timely reporting and escalations, Periodic review of DOA's.


Job Dimensions:

Projects, Coaching CSRs, Reviewer & Recommendation for approval/rejection of operational loss/ compensation claims, Approve System access for PRB Team members, Manage the PRB Risk Representative, Manage Business Continuity Plan Representative for PRB segment

Achievement of Projects, Reduction in Operational Losses Reduction in costs from increase in productivity, improve of efficiency.

PRB Operations & Compliance Develop & Syndicate SLA for Priority Banking with various service providers.

Main Tasks:

Take an active part in development of the team of Managing the OPC / GOPS / CCO /Retail and OPS relationships, ensuring that all transactions and operations for PRB are conducted in a diligent and professional manner

Ensuring that effective and robust product suitability procedures are active and in place and being implemented


Responsible for effective INA Audit review at Priority Banking Centers, reviewing reports in a critical and objective manner to ensure that appropriate, measured action is taken to resolve any areas of development.

Responsible for ensuring that all regulatory organizational policies and procedures are effectively being communicated updated and positively implemented.


Responsible for ensuring that effective management / action is taking place when dealing with potential and actual fraud, legal cases affecting the Priority Banking Department.

Additionally, ensuring positive communication lines exist between PRB and GCCS and the RISK unit.

Manage team to effectively implement the Risk Management Business Plan during any emergency or disaster situations.

Manage and develop the Center Support Team. Positively address customer complaints and ensure proactive / realistic resolutions are implemented inclusive of considering any associated legal implications.

Monitoring timely execution of CDD Remediation, KYC remediation, SIGCAP Remediation.

Correspondence Bank queries and TMU Alerts - Monitori
  • VP of Operations

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Jobot Full time

    A Bit AboutUsStart up 503b manufacturingcompany is looking to add a VP ofOperationsWhyjoinus?Startup 503b manufacturing company is looking to add a VP ofOperationsJobDetailsJobDetailsWe are seeking an innovative anddedicated VP of Operations for our fast-paced scientific industrystartup. The successful candidate will have a proven track recordin leading...

  • Vp of Operations

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Salt Recruitment Full time

    Job Specification: VP of OperationsLocation: DubaiMy client is a dynamic and growing start up who are looking for an experienced VP of Operations to be the right hand of the Founder/CEO for this lifestyle app.As a key member of the leadership team, you will play a crucial role in optimizing processes, driving efficiency, and ensuring the overall success of...


  • Dubai, Dubai, United Arab Emirates Expo City Dubai Full time

    The Head of Asset Management will be responsible to provide financial analytical thought leadership and guidance to the VP of Asset Management to facilitate the successful execution of the set business objectives. Accountable for partnering with various teams to design and deliver solutions and collaborate with various business stakeholders to drive...

  • Vp of Risk

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Mark Williams Full time

    Location:DubaiJob Reference:AH72Type:PermanentClose Date:27/02/2023Summary: Mark Williams is recruiting for a VP of Risk & Internal Audit to join a rapidly growing Financial Services firm at the forefront of cutting-edge investment strategies.The role sits on the Risk Committee and reports directly into the CEO. It is responsible for planning, designing, and...


  • Dubai, Dubai, United Arab Emirates IFFCO Group Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Create AlertDescription:Job SummaryWe are seeking a Head of Government Relations to establish, develop, and maintain strong relationships with UAE government authorities. This role involves identifying collaboration opportunities that support IFFCO's overall objectives...

  • Head Operator

    3 months ago


    Dubai, Dubai, United Arab Emirates Venture Search Full time

    Position Overview:We are seeking a highly skilled and experienced Head Oil Operator to lead our operations team. The Head Oil Operator will be responsible for overseeing all aspects of oil trading operations, including logistics, transportation, inventory management, and compliance. This individual will play a key role in optimizing operational efficiency,...


  • Dubai, Dubai, United Arab Emirates Media Full time

    VP Social Strategy and Planning | Media.Monks DubaiMedia.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team.We're driven by a common goal: to shift industries forward and unlock ambitious outcomes for our clients and our people. By combining media, data, social, platforms, studio,...

  • Vp of Public Policy

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Rain Full time

    Job Title - VP of Public PolicyLocation - DubaiMissionTo design and implement a government relations strategy that promotes group objectives through compelling public policy and advocacy in government and public arenas at all levels of government in multiple jurisdictions.Main Accountabilities Develop and lead public policy strategy for the group,...


  • Dubai, Dubai, United Arab Emirates Discovered MENA Full time

    We are working with one of the region's largest development luxury real estate companies with a global presence across the Middle East, Europe, Asia, and beyond Our client is known for their distinctive and cutting-edge architectural designs, contributing to Dubai's reputation as a global architectural hubWe are working across multiple positions at varying...


  • Dubai, Dubai, United Arab Emirates Swisslinx Middle East Full time

    VP – Fund Accountant Jobs in Dubai, UAE by Swisslinx Middle East | VP – Fund AccountantSwisslinx Middle East - Dubai, UAE Posted In 13/11/2013Apply For JobApplicants43 Views5821Job DescriptionOn behalf of our client, a DIFC-based financial firm, our client is looking for a Vice President Fund Accountant, to be based in their office in Dubai. In this...


  • Dubai, Dubai, United Arab Emirates Hilton Hotels & Resorts Full time

    1- VP Operations Arabian PeninsulaJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Ensures the business has the correct focus and delivers the right level of profitability.Creates an open, vibrant, people focused and non-bureaucratic cultureMaintains a high level of visibility – physically being seen in hotels on a regular basis.Communicates and...


  • Dubai, Dubai, United Arab Emirates AccorCorpo Full time

    Vice President, Accor One Living, Residential Operations, EMEAA, Global Head of Owner Benefits ProgramFull-timeJob-Category: Business DevelopmentJob Type: PermanentWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day,...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Manager, Operation SupportOVERALL JOB PURPOSE:Oversee all aspects of mining operations, from strategic planning and budget management to safety enforcement and community relations. The role requires strong leadership, strategic thinking, and a commitment to safety and sustainability.KEY ACCOUNTABILITIES:Provide overarching strategic direction for the...

  • Head of Operations

    2 weeks ago


    Dubai, Dubai, United Arab Emirates servicemycar Full time

    We're looking to hire an experienced Head of Operations immediately. The Head of Operations will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction, and manage marketing initiatives.The Head of Operations will assist in compiling the company's budget, and employ strategies to safeguard assets and stocks. You...

  • VP of IT Security

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Alnaas Advisory Full time

    VP of IT Security Dubai/LondonSalary 30,000AED 70,000AED PM + benefits dependent on experienceWe are partnering with a Trading Platform to help them find a VP of IT Security. Our client operates globally, with offices in over 18 countries. This person needs to have a minimum 10 years background in a similar position where they have had clear growth and...


  • Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time

    VP & Head of Business Analytics and PerformanceFull-timeSub Division: Business Management GPBFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and...

  • IT Governance Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates geidea Full time

    Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovationGeidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter...


  • Dubai, Dubai, United Arab Emirates City Bank Full time

    Head of Firdaus Orchestra Jobs | City Bank Dubai CareersFor More Top Organization Jobs:Click Here1- Head of Firdaus OrchestraJob: Full TimeLocation: Dubai, UAEDescription:The Head of Orchestra will have overall strategic, operational and visionary responsibility for the Orchestra, programs, expansion, and execution of its mission. Responsible to oversee the...

  • Compliance Governance

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time

    Role:Compliance Governance and Monitoring ManagerLocation :Abu DhabiRole Purpose:The jobholder will support the Compliance Governance & Assurance (CGA) department to achieve its objectives in providing effective oversight over the development and dissemination of the Group Compliance program. This will include support in tracking policies and procedures,...


  • Dubai, Dubai, United Arab Emirates Al Tayer Group Full time

    Job PurposeTo support the Head - Risk in developing, monitoring and embedding the Corporate Governance function of Al Tayer Group (ATG) by ensuring that the management are in alignment with the Group's interests and requirements; assist in the development and implementation of an authority matrix, and develop corporate governance practices in line with ATG's...