Service Owner- Configuration Management
1 week ago
- Sub Division: Group Information Technology
- Division: GCOO
Company Description:
- Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.
Job Purpose
You should be able to establish a firm process governance model that defines, measures, and monitors best practices in CMDB Administration.
Key Accountabilities
- Acts as a Servant leader & creates autonomous Team
- Ensures consistencies across requirements for the processes managed
- Design and Implement the process that will use discovery tools to capture IT Systems which will populate the Configuration Management Database to be used as a primary source of truth for enterprise data.
- Maintains the governance, policies, and strategy of the CMDB
- Maintains the integrity of the CMDB and Discovery processes
- Works closely with Asset Management and ITSM teams
- Identify improvements with consumers of data whose processes interact with the CMDB
- Review CI quality with owners of data
- Participate in weekly CAB meetings and ensure CMDB data is part of all changes and is driving positive Change Management
- Establish and maintain naming style/ conventions for CI's to be managed / controlled
Qualifications:
Essential
- 7+ Years of Experience in SDLC or Service Management and at least 3 years of extensive specialization in a expertise area.
- Comprehension of and the ability to communicate and implement the ITIL CMDB model
- Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards
Desirable
- Comprehension of the ServiceNow CMDB model
- Ability to communicate and implement the ITIL CMDB Model
- 2+ years overall experience with ServiceNow ITOM
- 5+ years overall experience in an IT Service Management role
- The following training and/or related certifications are desirable:
ServiceNow Discovery Fundamentals
ITILv4 Foundations
Additional Information:
- #LI-KS1I'm interested
Privacy PolicyImprint
- Cookies Settings
-
Service Owner- Configuration Management
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeDivision: GCOOCompany DescriptionJoin the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as...
-
Process Manager-configuration Management
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Group 42 Full timeOverview:Responsibilities:Key responsibilities: Define the process objectives and mission Optimize the process design Manage the endtoend Configuration Management process execution Set and monitor performance targets to measure the effectiveness of the Configuration Management process: define and track KPIs, communicate performance with the relevant...
-
Technical Asset and Configuration Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Michael Page International (UAE) Full timeAbout Our Client A prestigious public sector entity with an exciting mandate to deliver innovative solutions across multiple sectorsJob DescriptionAccountable for communicating, promoting and raising awareness of Asset and Configuration Management services Support critical components essential for the continuous improvement of Asset and Configuration...
-
Technical Asset and Configuration Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Asterix Communications Full timeOpportunity to join a leading public sector entity in the UAEMust have proven experience utilising ServiceNow platformAbout Our ClientA prestigious public sector entity with an exciting mandate to deliver innovative solutions across multiple sectorsJob DescriptionAccountable for communicating, promoting and raising awareness of Asset and Configuration...
-
Technical Asset and Configuration Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Michael Page Full timeAs the Technical Asset & Configuration Manager, you will play a central role within a new ServiceNow Centre of Excellence for the client. You will leverage your proven experience in the field to ensure that the platform is implemented and maintained so that all master data remains accurate and up to dateClient DetailsA prestigious public sector entity with...
-
Product Owner
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Romas Management Services Full timeUrgent Opening for "Product Owner"- Abu Dhabi, UAE.Experience 10+ years.Salary AED 25000 to AED 27000.Job Description:Plan and prioritize product development and product feature backlog in JIRADevelop detailed product feature specifications and ensure they're clearly understood by relevant teamsAssess value ($), develop cases, and prioritize stories, epics,...
-
Senior Service Owner
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeSenior Service Owner Security ServicesFull timeDivision: GCOOJoin the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our...
-
Service Owner – Market
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time1- Service Owner – Market & Liquidity RiskJob: Full TimeLocation: Abu Dhabi, UAEDescription:Risk Service Line is the IT enablement function for FAB's Group Risk business function, that manages IT platforms & processes for all areas within Group Risk such as Capital Management, Market & Liquidity Management, Enterprise Risk Management, Fraud & Operational...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Core42 Full timeJob DescriptionRoles & ResponsibilitiesResponsibilitiesYour key responsibilities Design and implement a robust Configuration and Asset Management process aligned with ITIL best practices. Develop and maintain Configuration and Asset Management policies, procedures, and process enhancement roadmap. Ensure that the Configuration Management process is properly...
-
Service Owner- Security Platform
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates bankfab Full timeFull-time Sub Division: Group Technology Division: GCOOCompany Description: Now it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Core42 Full timeSenior Process Specialist Configuration Management Senior Process Specialist Configuration Management Job DescriptionRoles & ResponsibilitiesResponsibilitiesYour key responsibilities• Design and implement a robust Configuration and Asset Management process aligned with ITIL best practices.• Develop and maintain Configuration and Asset Management...
-
Service Owner- Platform Virtualization
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates bankfab Full timeFull-time Sub Division: Group Information Technology Division: GCOOCompany Description: Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and...
-
Service Owner- App Virtualization
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates bankfab Full timeFull-time Sub Division: Group Technology Division: GCOOCompany Description:FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.FAB GBS India is...
-
Product Owner
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full timeSynopsisThis role reports to the Senior Product Manager. The Product Owner is responsible for defining and prioritising the user stories in the team backlog. They drive quality control and will validate that the stories delivered meet the defined acceptance criteria. They will work with the Product Manager to serve as the customer proxy and will support them...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Thales Full timeConfiguration & Requirements Engineer Jobs In Abu Dhabi | ThalesAbout the jobLocation: Abu Dhabi, United Arab EmiratesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space,...
-
Service Owner- Open Banking Jobs in Dubai
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time1- Service Owner- Open BankingJob: Full TimeLocation: Abu Dhabi, UAEDescription:You will need exceptionally strong technical skills, strong business acumen, analytical skills, and be able to deal with ambiguity in a fast-paced environment.Job Responsibilities:Responsible for one or more Service teams.Prioritizes Service team's (Priorities) & goals to help...
-
IT Service Management
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Maharat 71 Full timeKey Responsibilities System Configuration and Management: Setting up, configuring, and managing ITSM tools and platforms, which may include service desk software, asset management systems, and other ITIL V4aligned tools. Process Implementation: Implementing and maintaining ITSM processes such as incident management, problem management, change management, and...
-
Product Owner
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Revolut Full timeProduct Owner | Revolut Abu DhabiPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money....
-
Ad Connect Platform Owner
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Reach Employment Services Full timeMinimum 6 to 8 years of experience in designing, developing, and operating digital platforms/portals Preferred degree in Computer science or Computer Engineering or any other relevant degree Good knowledge of integration architecture, integration governance, API versioning approaches, API documentation and API lifecycle, ability to configure API monetization...
-
Customer Service
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Buyutna Property Management Full timeLooking for customer service coordinator (Female Arabic Speaker and English) with experience in real estate in the UAE, inquires follow up with the clients, arrange viewings, Negotiate prices with owners, Those who find themselves fit the conditions send their CV to the mail, only within the same conditions. full time 9am - 6pm 1 year (preferred) Customer...