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Aftersales Manager Jobs in Dubai UAE 2023
2 weeks ago
Drive branch performance to achieve sold hours target, revenue per order target, accessory and SMC sales and recovery rate targetEnsure and monitor optimal capacity of resources in the service centre to deliver Total Quality Management and improve service retention.
Compliance of all local Government and Principal Policies and procedures to minimize Operational Risk at the service centre.People:
Constantly evaluate through performance management and coaching, all direct reports to support the development and growth of all associates
Learning & Development:
Identify Service staff training requirements to meet the positions objectives, Develop the quarterly training planning for the Service Department, Ensure the completion of the defined training planning according to AFG guidelines, Focus on team certificationWork with Human Resources to ensure the branch is always optimally staffed/resourced with qualified and efficient workforce
Job Requirements:
Bachelor's degree preferably Engineering, Automotive or Business Management or equivalent10 years overall experience with Automotive dealerships; of which a minimum of 5 years in aftersales at managerial level
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