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Technical CS Associate
1 week ago
Description
Thebeta support team is a skilled, customer obsessed, support teamthat helps provide technical support to internal and externalcustomer testing new products and features for Blink. When acustomer needs technical support we dive deep and find ways totroubleshoot new products and report any issues to engineering sothat we can release the best product we can for our customers. Weare looking for exceptionally talented, bright and driven people tohelp support the role out of these newproducts.
Key jobresponsibilities
During Beta projects youwill
- Assist testers whoare encountering issues with new products and orfeatures
- Identifying root-causes of testerissues, areas for improvement and providing valuable feedback tobusiness and development teams
Outside of Beta projects youwill
- Address customerconcerns
- Provide a high level of technicalsupport to customers
Weare open to hiring candidates to work out of one of the followinglocations:
Virtual Location - FL | VirtualLocation - NC | Virtual Location - NH | Virtual Location - SC |Virtual Location - TX
BasicQualifications
- Work a flexible schedule/shift/workarea, including weekends, nights, and/orholidays
- Experience with Microsoft Officeproducts and applications
- 2+ years of technicalcustomer service experience
PreferredQualifications
- 3+ years of customer serviceexperience
- Bilingual
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Technical CS Associate
1 week ago
Dubai, Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full timeDescriptionThe beta support team is a skilled, customer obsessed, support team that helps provide technical support to internal and external customer testing new products and features for Blink. When a customer needs technical support we dive deep and find ways to troubleshoot new products and report any issues to engineering so that we can release the best...
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Technical CS Associate
1 week ago
Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full timeThe beta support team is a skilled, customer obsessed, support team that helps provide technical support to internal and external customer testing new products and features for Blink. When a customer needs technical support we dive deep and find ways to troubleshoot new products and report any issues to engineering so that we can release the best product we...
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Technical CS Associate
1 week ago
Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full timeDescriptionThe beta support team is a skilled, customer obsessed, support team that helps provide technical support to internal and external customer testing new products and features for Blink. When a customer needs technical support we dive deep and find ways to troubleshoot new products and report any issues to engineering so that we can release the best...
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