Receptionist/call Center Agent

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates NAILS THE MODERN MANICURE STUDIO Full time
Answering phones from clients in a professional manner to book appointments and responding to customer inquiries and complaints.

  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Identifying, escalating priority issues and reporting to the highlevel management.
  • Routing inbound calls to the appropriate resources.
  • Completing call notes and call reports as necessary.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Managing administration, communicating and coordinating with internal departments.
  • Provide excellent customer service.

Job Types:
Full-time, Contract, Permanent

Contract length: 24 months

Salary:
From AED2,500.00 per month

Experience:

  • Receptionist: 2 years (required)

Ability to Commute:

  • Abu Dhabi (required)
Expected Start Date: 20/03/2024
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