E-commerce Sales

2 weeks ago

Dubai, Dubai, United Arab Emirates MAAC HOME TRADING CO LLC Full time

COMPANY INTRODUCTION
Introducing MAAC Home, a luxury furniture brand born in Dubai, where your dream home takes shape. We are thrilled to embark on this exciting journey, redefining the world of home decor and furnishings. Our mission is clear and ambitious to transform your living spaces into stylish, comfortable and inspiring havens.

At MAAC Home, we recognize that your home reflects your unique taste and personality. That is why we are unveiling an exclusive collection of over 100 designs that will captivate your imagination. Our commitment to excellence is solid with leveraged cutting-edge e-commerce to bring our premium products closer to you.


We are dedicated to staying ahead of the curve, regularly updating our inventory to offer the latest trends and innovations in home furnishings.

With a timeless range of modern marvels, there is something for everyone at MAAC Home.

MAAC Home surpasses mere products as we are dedicated to crafting an exceptional shopping experience. Our team is here to guide your every step and help you create your dream home.

Our values of trust, mutual responsibility and transparency reinforce everything we do, ensuring you can shop with confidence in the global marketplace.

Welcome to MAAC Home, where the possibilities for your home are limitless. Join us on this exciting journey and together, let us turn your dream home into reality.

POSITION OVERVIEW

JOB RESPONSIBILITIES

Strategy Development and Execution:

  • Develop and implement comprehensive ecommerce sales and marketing strategies.
  • Analyse market trends and competition to identify opportunities for growth.
  • Set sales targets and KPIs, and ensure they are met or exceeded.

Platform Management:

  • Manage and optimize product listings, ensuring high visibility and conversion rates on platforms like Amazon, Noon, etc.
  • Oversee pricing strategies, promotional activities, and inventory management.
  • Collaborate with platform account managers to maximize sales opportunities.

Digital Marketing:

  • Monitor and analyze campaign performance, adjusting strategies to improve ROI.
  • Develop content for product descriptions, blogs, social media, and other digital channels.

Sales Performance and Customer Satisfaction:

  • Drive sales growth through innovative sales techniques and effective marketing strategies.
  • Respond to customer inquiries promptly and professionally.
  • Handle customer negotiations with a polite and professional demeanour, aiming for winwin outcomes.
  • Ensure a high level of customer satisfaction through excellent service and followup.
  • Develop and maintain positive relationships with customers, addressing their needs and concerns effectively.

Customer Engagement:

  • Enhance customer experience and satisfaction through effective communication and engagement strategies.
  • Manage customer reviews and feedback, implementing improvements based on insights.
  • Develop and execute loyalty programs and promotional campaigns.

Data Analysis and Reporting:

  • Utilize analytics tools to track and report on ecommerce performance.
  • Provide regular reports to senior management on sales, marketing activities, and market trends.
  • Use data insights to inform decisionmaking and strategic planning.

Team Collaboration:

  • Work closely with crossfunctional teams including product development, supply chain, and customer service.
  • Develop and maintain extensive databases and collaborate with influencers, interior designers, real estate agents, and B2B partners in the home furniture and decor sector in the UAE. Organize and manage events to enhance brand visibility and partnerships.
  • Lead the team members, fostering a collaborative and highperformance culture.

QUALIFICATIONS

  • Bachelor's degree in marketing, Business Administration, or a related field. Master's degree is a plus.
  • Proven experience (5+ years) in ecommerce sales and marketing, preferably with large platforms like Amazon, Noon, etc.
  • Strong understanding of ecommerce platforms, digital marketing strategies, and sales techniques.
  • Proficient in using ecommerce tools and analytics platforms.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical skills with a datadriven mindset.
  • Ability to work in a fastpaced environment and manage multiple projects simultaneously.
  • Knowledge of the UAE market and consumer behaviour.
  • Extensive database and network with influencers, interior designers, real estate agents, and B2B partners in the home furniture and decor sector.

KEY COMPETENCIES

  • Strategic thinking and planning
  • Digital marketing expertise
  • Strong leadership and team management skills
  • Customercentric approach
  • Excellent communication and negotiation skills
  • Analytical and problemsolving abilities
  • Polite and professional communication
  • Commitment to customer satisfaction
  • Excellent organizational skills
  • High level of initiative and selfmotivation
**W

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