E-commerce Operations Manager

1 week ago

Dubai, Dubai, United Arab Emirates Seddiqi Holding Full time

Seddiqi Holding is a family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors.

The business units include Ahmed Seddiqi & Sons – the longest standing and largest unit within the group, Seddiqi Properties, Swiss Watch Services and Mizzen.

We are looking for an E-Commerce Operations Manager to join our Mizzen team and drive the growth and success of e-commerce businesses, ensuring alignment with the organization's digital and omnichannel strategies.

The job holder is responsible for collaborating with the management to align on website Key Performance Indicators (KPIs), seasonal launches, promotions, and product/system updates and working with cross-functional teams, including buying & merchandising, marketing, operations, technology, and finance, to achieve revenue and profitability goal.

Key AccountabilitiesE-Commerce ManagementDevelop and implement effective e-commerce growth strategies to identify and capture a new customer base and business opportunities.

Drive the sales performance of the D2C (E-commerce website) and 3rd party marketplaces.
Oversee the full P&L, monitor financial performance, and take proactive measures to achieve revenue and profitability targets.
Develop and manage budgets, forecasting revenue and expenses accurately.

E-commerce OperationsMaintain and update SOP for existing and new process in collaboration with Omnichannel teamSupport Omnichannel services like click & collectManage cross-functional operations within one or more warehousesProvide employee training and workforce developmentReview fulfillment and replenishment workflowsOverview and maintain SLA for deliveries for orders and returnsOverlook all reconciliation for payment and logistics.

Data AnalysisAnalyze, synthesize, and present data in an actionable way for all stakeholders.
Analyze sales data, market trends, and the competitive landscape to identify areas for growth and profitability improvement. Provide analysis and reporting on metrics such as weekly/monthly sales by department.

Communicate ecommerce business performance through a variety of metrics and KPIs, including share of search, product page performance, and brand compliance across ecommerce websites and 3rd party channels.

MerchandisingManage and maintain e-commerce platforms, including product listings, pricing, and inventory management.

Oversee inventory management, fulfilment, and customer service operations related to the D2C channel; Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.

Highlight products that require reshuffling, periodic promotions, and discounts aligned with the brand strategy.
Ensure that optimum stock levels are maintained to capitalize on sales.

Marketing & Customer Experience (CX)Oversee digital marketing initiatives, including Meta (Facebook/Instagram) and Google Ads campaigns, to effectively reach and engage our target audience.

Evaluate promotional campaigns with the Marketing team.
Work cross-functionally to create automation- and process-optimization tools, leveraging the power of automation to deliver rigorous customer data.
Enhance customer experience by working closely with other departments, such as marketing, content, and customer service.
Optimize end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
Act as a key point of contact for customer complaints and escalation. CollaborationWork closely with warehousing teams to ensure smooth order fulfilment.
Collaborate extensively with internal teams as well as freelancers and agencies.
Work with the ecommerce product team for feature enhancements and improvements on the ecommerce website.
Collaborate closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e
  • Commerce platforms.
Partner with category managers and merchandising teams to ensure effective product assortment, pricing strategies, and inventory management.

In order to be successful in this role, you should have:

Bachelor's degree or equivalent.3-5 years job related experience and 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.

At least 1 year managing e-commerce for a sports brand.
Proficient communication skills, both written and verbal, with fluency in Arabic being an advantage.
Experience managing e-commerce platforms such as Shopify, Magento and Salesforce.
Proficiency in using analytics tools such as Google Analytics.
If you are ready for your next challenge, Apply Now
#J-18808-Ljbffr

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates PECTIV® Full time

    E-commerce Manager -Shopify Expert | PECTIV DubaiPECTIV's advanced technology is the secret behind our products that are changing the female hygiene market.Our sanitary pads "PECTIV" are made with nanotechnology, which combines protection from infections and maximum absorption. The nanotechnology with anion solves problems caused to 70% of women every month,...

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates HISENSE MIDDLE EAST FZE Full time

    Develop and execute the Hisense E-commerce strategy for revenue growth and user acquisition across various E-commerce platforms. Create and implement E-Commerce annual business, marketing, and sales plans, both for 3rd party as well as internal E-Commerce platform. Lead the Ecommerce plan, and daily operations to ensure the delivery of high standards of...

  • Retail Operations Manager e-commerce

    1 week ago

    Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Retail Operations Manager E. CommerceJob Description Our client, a reputable e-commerce company offering online fashion and household shopping experince. They are currently seeking an Retail Operations ManagerRole Purpose:The role of the Retail Operations Manager is to:Oversee the activities of the Operations AssociatesEnsure e-Retailers are on-boarded...

  • E-commerce Operations Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates FOOD TRADING GROUP Full time

    Job descriptionAn exciting job opportunity for E commerce Operations Executive Immediate JoinersWith its Headquarters based in Lebanon, a representative office in Limassol-Cyprus, and distribution companies in Dubai, Abu Dhabi, Riyadh, Jeddah, Beirut, Limassol and Erbil, We serves the Levant and GCC (Gulf) countries, in addition to some North African...

  • E-Commerce Project Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Cartier Full time

    E-Commerce Project Manager| Cartier DubaiA French luxury Maison, open-minded and curious about the world, Cartier designs timeless creations and finds beauty wherever it may lie. In tune and engaged with its time and constantly enriching its legacy, Cartier continues to expand the limits of creativity and enhance beauty with its savoir-faire.As a true...

  • Retail Operations Manager e-commerce

    1 week ago

    Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Retail Operations Manager E. CommerceJob Description Our client, a reputable e-commerce company offering online fashion and household shopping experince.They are currently seeking an Retail Operations ManagerRole Purpose:The role of the Retail Operations Manager is to:Oversee the activities of the Operations AssociatesEnsure e-Retailers are on-boarded...

  • E-commerce Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Euro Coorg Landscaping Co LLC Full time

    We're seeking an experienced and talented e-commerce executive to join our dynamic team at Euro Coorg Landscaping Company LLC. You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service.Professional Qualifications - A bachelors degree in e-commerce, digital marketing, business administration or a...

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Kamal Luthra General Trading LLC Full time

    E-commerce ManagerRESPONSIBILITIES Responsible for the overall strategy and development of the products offered on the ecommerce platform. And will be responsible to identify new products to introduce, determine pricing strategies, and oversee the entire product lifecycle. Responsible for curating and arranging products on the website to maximize sales and...

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates PREMIER BABY CARE Full time

    E COMMERCE PLATFORM MANAGMENTE COMMERCE CATALOG MANAGMENTFACE TO FACE MEETING AND COORDINATIONBABY PRODUCT EXPERIENCEE COMMERCE BUSINESS DEVELOPMENTSalary: From AED3,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)Application Deadline: 08/04/2023

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates AlSultan Sweets Full time

    We are Recruiting - E-Commerce Manager ( Digital Sales and /marketing )We are looking for experienced E-Commerce manager with proven experience working in the Food and Beverage (F&B) digital sales and marketing.Please Submit your CV toor via WhatsApp to Salary: Up to AED1.00 per monthExperience: F&B E-Commerce, Digital Sales & Marketing: 5 years...

  • E-commerce Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Montblanc Full time

    Reference Code: 99166E-commerce Executive: Dubai, DU, AE Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25...

  • E-Commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates OSN Full time

    Are you passionate about crafting exceptional stories that resonate with audiences of all backgrounds and cultures? Look no further than OSN, the leading entertainment company in the MENA region!With a rich history spanning over 20 years, we have been dedicated to curating diverse and captivating content for viewers across 26 countries.At OSN, we are on a...

  • E-commerce Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Intime Smart Device repair Upgrade LLC Full time

    Job Description: E-Commerce Executive with specific expertise in Shopify.Position Overview: We are seeking an experienced E-Commerce Executive to join usIn addition, proficiency in graphic design, social media management, and digital marketing strategies is essential.The E-Commerce executive will be responsible for overseeing all aspects of our online...

  • E-commerce Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates MissPalettable Full time

    Would you like to be part of a growth story in a fast-growing startup? Our mission is to clean up beauty fans vanities and add on clean beauty to their regime.*WHAT YOU'LL BRING TO THE TEAM: - Innovative Mindset: A forward-thinking approach to e-commerce with a passion for staying ahead of industry trends and implementing new technologies. Customer Focus: A...

  • E-commerce Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates DHAMMA PERFUMES INDUSTRY L.L.C Full time

    PLEASE READ THE JOB DESCRIPTION BEFORE APPLYINGCANDIDATES SHOULD'VE WORKED ON ONLINE PLATFORMS IN THE UAE SUCH AS NOON, AMAZON, CARREFOUR, SHARAF DG ETC...We require an e commerce specialist who is able to handle the following:Daily store order processing.Responsible for product upload or off-shelf to improve the optimization of listing, maintain the...

  • E-commerce Project Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates dia flower Full time

    Responsibilities:Manage the day-to-day operations of the e-commerce platform, including vendor management, inventory management, and customer service.Collaborate with cross-functional teams (such as sales, marketing, and IT) to optimize the user experience and ensure the platform's overall success.Analyze e-commerce performance metrics and implement...

  • E-Commerce Project Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Richemont Full time

    How will you make an impact?As a true ambassador of Cartier, you will be responsible for enhancing all aspects of the e-commerce client journey, striving to provide an outstanding experience for our clients by continuously improving our e-comm content & operations processes. In this role, you will define content needs for the website pages as per yearly...

  • E-Commerce Project Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Richemont Full time

    How will you make an impact?As a true ambassador of Cartier, you will be responsible for enhancing all aspects of the e-commerce client journey, striving to provide an outstanding experience for our clients by continuously improving our e-comm content & operations processes. In this role, you will define content needs for the website pages as per yearly...

  • Sales Executive- e Commerce

    1 week ago

    Dubai, Dubai, United Arab Emirates Mindfield Resources Full time

    Job Description:Our client: A large conglomerate with a presence in the FMCG sector is looking for a Sales Executive - E-commerce to join their team in Dubai.Your role: Oversee and execute all aspects of e-commerce operations and marketing. Your responsibilities include managing e-commerce platforms, reviewing purchase orders, coordinating deliveries,...

  • E-commerce Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Premier Baby Care Trading Co.W.L.L Full time

    A distribution company having HO in Bahrain and Offices in other GCC countries looking for a E-commerce Excutive to work on Premier Baby Care in Dubai to Manage and review e-commerce operations and processes. Negotiate and align business plans with online clients. Drive ecommerce sales performance. Implement ecommerce strategic and tactical programs...