Customer Sales Advisor

2 weeks ago


Dubai, Dubai, United Arab Emirates Jumeirah Group Dubai Full time
The job posting is outdated and position may be filled

  • Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions
  • Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling where appropriate to achieve all revenue objectives
  • Achieve targets set by Jumeirah for revenue, quality and customer service standards
  • Proactively handle and resolve customer queries and escalations through all telephone and email channels
  • Maintain the integrity and accuracy of Jumeirah customer data base following Jumeirah standards
  • Provide timely, accurate and detailed communication to any customer or partner regarding any enquiries
  • Take ownership and keep up to date with information and training required to complete role effectively
  • Actively drive and work towards own Individual Performance Objectives
  • Actively demonstrate and comply with Jumeirah IT security and compliance policy
  • Any other duties as may reasonably be requested by the management .

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