Duty Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates EMIRATES PARK ZOO AND RESORT Full time
Keep track of monthly, quarterly and yearly goals

  • Handling customer and employee issues
  • Overseeing operations, including maintenance, cleanliness and efficiency
  • Ensuring that security and safety regulations are met
  • Meet regularly with upper management to stay informed on company issue
  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Overseeing nonmedical operations in the ZVC and the pet hotel.
  • Ensure positive work environment to allow the ZVC achieve its goals
  • Report to the Ceo and the Medical Manager weekly and monthly.
  • Keep communicating with the municipality and MOCCAE to be updated with any new legislations, regulations and license documents.
  • Work with Human resources including Hiring and training operation staff.
  • Ensure that daily operations run smoothly in the clinic and up to standard.
  • Implement Financial reports as the daily revenue and PNL and its analysis.
  • Achieve the strategies that guide the center to achieve its mission and vision
  • Ordering the Nonmedical supplies and Manage the ZVC inventory.
  • Manage the pet shop corner including the pet food and accessories including ordering, stocking and selling.
  • Initiates promotions, marketing and sales plans.
  • Promotes internal marketing programs to increase clients visitation rate
  • Maintain effective advertising on appropriate venues
  • Ensure that all the software data and all the paper work are achieved smoothly.
  • Manage the Public relation, the marketing and sales work.
  • Maintains the ZVC philosophy for attracting new clients and retaining existing ones.
  • Resolves financial problems with clients.
  • Promotes clientcentered environment
- facilitate programs and processes that meet client needs

  • Develops and updates the employee handbook, job descriptions, employee personal files
  • Resolves staff issues and help in staff continuous education.
- ensure that the ZVC team provides quality care while generating adequate revenues to remain profitable.

  • Client service and relation, including client communication, education, interaction, grief protocol, patient and staff comfort.
  • Community involvement animal welfare societies.
  • They may also need to handle animals on occasion if sufficient staff is not available to assist the veterinarians.
  • Manage the front desk, reception, groomers, cleaners, accountant, marketing, sales employee, pets hotel reception and the dogs trainers and carry out periodic auditing on their job
  • Work on minimizing the cost and raising up the revenue
    .
  • Cooperate and support the medical manager in all the veterinary work
    .
  • Perform other duties as assigned by management
    .
-
Required qualifications:_

  • Demonstrated knowledge and experience in veterinary clinic procedures and regulations through any equivalent combination of education, training and experience.
  • Experience working in a high volume spay/neuter clinic and at least two years in a supervisory and/or management position preferred.
  • Must possess strong organizational, customer service, oral and written communication skills and be able to work effectively in a team environment with other medical professionals.
  • Able to meet background check requirements.
  • Well-organized.
  • Efficient in paperwork and software of the ZVC.
  • Good communication skills and public relations skills.
  • Has the ability to learn and develop self-wise.

Job Types:
Permanent, Full-time

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do You have Experience in Veterinary center ?
  • What's your current salary?
  • What's your Expected salary?
  • What's your Visa Status?

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