Duty Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Hotels Full time
Company DescriptionLocated on Anna Salai Road, opposite Metro Station, ibis Chennai City Center
  • An Accor Brand is 20 minutes by metro to the Chennai Airport.
The hotel features a well-equipped fitness center, 'The Hub' lobby level bar and 'Spice It', a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon.

The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge.

The bathrooms are well-fitted with health faucets and shower cubicles.

Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests.

The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon.

It is a convenient base for travelers, being 1.2 mi away from one of the country's leading hospitals –Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station.

The nearest airport is Chennai Airport, 9.9 mi away.

Job DescriptionDesignation :

Duty ManagerDepartment :
Front OfficeReports To : Front Office Manager / Executive Nominated by Management in this behalf

Prime Function:
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
Liaise with different departments for smooth and coordinated work.
Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
Ensure to interact with the guests & enable the team to understand guest requirements.

Key Responsibilities:
Front Office PlanningEnsure that the arrivals and departures for the day and relevant records are maintained.
Ensure quality in all aspects of work and among the staff in the lobby.
People ManagementPersonally welcome and escort all guests of the hotel.
Authorize courtesies for V.I.P's.
Ensure that regular training is conducted as per the standards.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Financial ManagementResponsible for maintaining high level of room sales, by up-selling.
Ensure maximum room occupancy within agreed overbooking policy.
Ensure to balance the accounts on a daily basis.
Operational ManagementAdhere to the Standard Operating Procedures & policies.
Check out-standings of in-house guests on a daily basis.

To check whether the following records are kept in order and up to date."C" formsReception / Information Log BookEnsure that the luggage of incoming and outgoing guests is handled quickly and efficiently.

Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
Check the grooming and hygiene of the team.
Ensure all V.V.I.P room inspection in coordination with House Keeping Department.
Ensure that newspapers and parcels are delivered in the rooms without delay.
To be readily available at all times to deal with problems or complaints.
Ensure effective and speedy check-in & check-out facilities.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Ensure that the entrance is easily accessible to cars and taxis at all times.

Conduct briefing for concierge and Front Desk Associate'sManagerial QualitiesLeadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;Ability to accept responsibility;Self confidence, motivation, drive and tenacity;Ability to enhance organizational performance;Ability to clearly delegate tasks and responsibilities;Ability to think strategically, inductively, and creatively;and the propensity to recognize and acknowledge other peoples' ideas.

#J-18808-Ljbffr
  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    Duty Manager | Anantara Hotels, Resorts and Spas Abu DhabiSince the Anantara experience was born in 2001 in Thailand, operating within one of Asia Pacific's largest lifestyle companies Minor International, we have successfully expanded to Anantara Hotels & Resorts across Vietnam, China, Indonesia, the Maldives, the Middle East and Africa. As a result of our...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Nehmeh Full time

    Duty Manager Responsibilities:Scheduling shifts and disseminating this data.Directing and assessing workflow periodically.Ensuring the observance of stipulated budgets.Furnishing guests with practical aid, as needed.Resolving notable disagreements between staff.

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Construction Company LLC Full time

    The job posting is outdated and position may be filled Duty Manager responsibilities includeoverseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates AL Farah HR Group Full time

    The job posting is outdated and position may be filledDuty Manager responsibilities includeoverseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Hotels Full time

    Company DescriptionNovotel Amsterdam CityWe are Novotel Amsterdam City, one of the largest 4-star hotels in the Netherlands. As a strong brand, we are part of the international organization Accor. Novotel Amsterdam City has 610 rooms, approximately 1,300 m2 of meeting space, and various F&B outlets. Daily, we accommodate an average of 500+ guests and provide...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels Full time

    Duty ManagerFront Office, Shangri-La Qaryat al Beri, Abu DhabiAn amazing opportunity has come up for a talented individual to join our Front Office team as Duty Manager. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest's first experience of what we have to offer when they step through our doors which is why we encourage...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates United International Group L.L.C Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsDuty Manager responsibilities includeoverseeing daily operations, ensuring employee productivity, monitoring...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementStart Your Journey With UsFrom the very first opening of the St. Regis New York, St. Regis has stood...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates CatererGlobal Full time

    Destination: Abu Dhabi, United Arab Emirates Main Responsibilities:Support our companys philosophy and company culture through the use of the 11 Pillars and Departmental Legendary Quality Experiences, on a daily basis, to ensure Guest Satisfaction and the achievement of our Mission Statement.Ensure proper, efficient and profitable functioning of the Front...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates EMIRATES PARK ZOO AND RESORT Full time

    Keep track of monthly, quarterly and yearly goals Handling customer and employee issues Overseeing operations, including maintenance, cleanliness and efficiency Ensuring that security and safety regulations are met Meet regularly with upper management to stay informed on company issue Keep track of monthly, quarterly and yearly goals Work with management to...

  • Duty Officer

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Jetex Full time

    Department:AZI Operations:Location:Abu Dhabi:Reporting To:FBO Operations Manager: SIGN IN & APPLYABOUT THE COMPANYJoin Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementStart Your Journey With UsFrom the very first opening of the St. Regis New York, St. Regis has stood...

  • Female Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Manage all aspects of the front office areas which may include, but is not limited to- guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize Beach Camp profitability. Adhere to all brand standards and desk merchandising. Anticipate and prepare guest and...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates RIXOS Full time

    Company DescriptionRixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier...

  • Duty Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Ennismore Full time

    Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for...

  • Duty Admin

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

    1- Duty Admin (Front of House Supervisor)Job: Full TimeLocation: Abu Dhabi, UAEDescription:Responsible for monitoring and organizing all activities within the deptartment, plan and coordinate administrative support to ensure efficient operation of the office, supporting the Duty Managers and employees through a variety of task related to organization and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Education in Hotel Management/Business Administration or equivalent experience required in Front Office/Guest Service including management experience Must speak fluent English, other languages preferred; Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full time

    Duty Manager Jobs in Abu Dhabi | Accor Hotels CareersFor More Top Organization Jobs:Click Here1- Duty ManagerJob: Full TimeLocation: Abu Dhabi, UAEDescription:Responsible for all operational aspects at Novotel/Adagio Aparthotel Abu Dhabi.Ambassador of the hotel management and main point of contact with in-house guests.Develops high quality relationships with...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates InterContinental Full time

    Hotel Duty Manager Jobs in Abu Dhabi | InterContinental CareersResponsibilities:Be charming by being approachable, having confidence and showing respect.Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.Make it memorable by being knowledgeable, sharing stories and showing your...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Mediclinic Full time

    1- Duty ManagerJob: Full TimeLocation: Abu Dhabi, UAEDescription:To ensure that quality and safe patient care is delivered by co-ordinating and facilitating the management of clinical and non-clinical resources as well as support services in the facilityJob Responsibilities:Provide managerial and leadership guidance to all multidisciplinary team members to...