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Manager - IT Infrastructure Group
1 week ago
Manager - IT Infrastructure
Location - Dubai, United Arab Emirates
The infrastructure manager is critical role responsible for providing the overall management of IT infrastructure along with strategic direction for the infrastructure function.
Together with the Infrastructure lead, systems administrators, network engineers and third-party service provides you will provide a reliable a highly available server and network infrastructure services to users.
The manager is tasked with ensuring the cost-effectiveness, performance, security and availability of data and services while providing a high level of end user satisfaction.
Key Responsibilities:
Responsible for managing overall IT, day to day operations to improve infrastructure costs, performance, end user satisfaction while ensuring security and availability of data and services.
Ensure system performance and SLAs are met
Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands.
Develop, implement, and maintain IT infrastructure policies and procedures for ensuring continuous improvement in services Lead IT asset management team to ensure assets full lifetime cycle value is achieved.
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects.
Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
Continuously evaluate the IT infrastructure and suggest improvements to enhance performance and security by using innovative and cost effective technologies
Analyze and predict trends and develop long range plans designed to maintain cost effectiveness
Participate in IT strategy planning activities.
Responsible for designing and troubleshooting the global network of IT services to meet the functional objects of the business.
Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
Work closely with project team members line managers for time allocation and prioritization.
Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs.
Stay current with emerging technologies and recommend the innovative and cost-effective solutions that can improve services and overall IT infrastructure.
Skills:
At least 5 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
Strong management and people development skills
Understanding of ITIL practices
Ability to think logically and demonstrate strong analytical and problem-solving skills.
Ability to manage internal and external projects from inception to completion.
Expertise in setting and managing customer expectations.
Skill in conceptualizing creative solutions as well as documenting them and presenting them to senior management
Strong knowledge and understanding of business needs with ability to establish and maintain a high level of customer trust and confidence
Ability to develop and deliver projects using leading edge technologies.
Experience implementing packages and working with vendors.
Excellent oral and written communication skills
Job Types:
Full-time, Permanent
Salary:
From AED25,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Language:
- English (required)
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