Senior Manager-Business Excellence

1 week ago


Dubai, Dubai, United Arab Emirates DAMAC Properties Full time

Senior Manager-Business Excellence | DAMAC Properties · DubaiJoin us on a dynamic journey of innovation, global presence, and commitment to diversity.

Headquartered in Dubai since 1982, we have evolved from our catering and logistics origins to our purpose of reshaping possibilities and enriching lives.

DAMAC has grown exponentially to an impressive portfolio, including luxury real estate developments, hospitality experiences, data centres, retail, fashion, and capital markets.

Our philosophy centres on 'People First,' as we prioritise nurturing every single member of DAMAC. We actively promote fun, inclusion, growth, and wellness.
Senior Manager-Business Excellence | DAMAC Properties · Dubai | Apply Now

Managerial Accountabilities:
Manage a portfolio of Business Process Change projects for Facility Management.

Build and maintain relationships with senior stakeholders and third party consultants to understand business requirements, align objectives, drive progress & accountability of project from conception to completion for Facility Management.

Implemented Computer Aided Facilities Management Software (CAFM) MRI (FSI) throughout the company for FM Excellence.
Overseeing contracts, and procurement functions over large properties for providing bespoke services to elite Clients.

Automated Performance Management across service streams for all properties, monitoring FM activitiesDeployment and adoption of Business Excellence framework for Facility Management.

Benefit realization of initiatives.

Functional Accountabilities:
Scoping and definition of continuous improvement / Business process transformation programs.
Conduct & facilitate business process mapping exercises and contribute to re-engineering projects across departments, functions, and group activities.

Develop and maintain business process documentation (including policies, process maps, quality and controls framework, KPIs, desk top procedures, training documents)Monitor changes and provide timely updates to the business process library using adequate BPM systems (ARIS).Evaluate existing processes ("as is"), analyze implemented changes, and recommend adjustments to workflows, systems, schedules, or other processes ("to be") to drive adoption, address control gaps or identify efficiency opportunities.

Contribute to transformation projects as required, including project management and staff training.
Provide transparent and timely updates on activities and performance.
Manage direct reports with adequate supervision, guidance, performance feedback.

Maintains confidentiality of all information shared at all timesComply with company and functional governance and control requirementsQualifications:
Minimum Bachelors in Finance / Business Management.8+ years relevant experience in function/region/industry.
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