Exams Officer

1 week ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Exams Officer Test DayOperationsDubai


Date:28 May 2024

Location: Dubai Middle Eastand North Africa AE

Company:British Council

RolePurpose The purpose of this roleis to ensure exams operations and supporting resources meetcustomer experience requirements and ensure exams integrity on theground. This role is ultimately responsible for efficient effectiveand compliant Test Day delivery managing cost risk and contingencyon the ground and setting standards developing and managing theperformance of their team. This role willalso provide technical support for all digital devices during examssessions. This includes ensuring that the necessary devices are ingood working order properly set up and ready for exam use. The rolewill need to be on standby during exam sessions and troubleshoot orescalate issues for prompt resolution.MainAccountabilities:

Service Delivery
  • Receivesinstructions and requests from operations manager and organisesgiven resources accordingly (often at short notice) to ensure thatwork is carried out efficiently andeffectively.
  • Adapts workplans where necessary to meet customer expectations.
  • Supervises and monitorsadministration of tests by proctors and supervisors; ensures thattest instructions are accurate and that appropriate testingenvironments aremaintained.
  • Uses a rangeof standardised systems and processes to plan and coordinateeffective timely and cost effective logistical support to enablethe delivery of high quality services to a range of customers(internal and/orexternal).
  • Keeps informedof advancing technology in standardized test administrationcomputerbased testing machine scoring and associatedsoftware.
  • Oversee alloperations at test venues for all exam products. This includes themanagement of all staff the oversight of all procedures and thetroubleshooting of anyproblems.
  • Procures newvenues as per operational capacityrequirements.
Customers/Relationship and stakeholders
  • Takesendtoend accountability for researching and obtaining satisfactoryand timely resolution of complex/escalated customer (internal orexternal) operational complaints and issues coordinating input fromother colleagues/departments/managers as required to doso.
  • Provides routinedirection information and advisement to students and prospectivestudents in regards to testing policies procedures andoutcomes.
  • Develops andmaintains good working relationships within the British Council toenable and facilitate effective and efficient servicedelivery.
  • Develops strongrelationships with British Council owned and managed venues andprovides feedback for improvements as per auditstandards.
Risk andcompliance
  • Uses standardisedprocesses to monitor team/unit compliance with agreed corporaterisk management procedures relevant to service delivery (e.g. childprotection security policies financial protocols antifraudmeasures) to protect the interests of the BC and its customers atall times.
  • Supervisesvenue staff which typically includes recommendations for hiringfiring performance evaluation training work allocation and problemresolution.
  • Ensures thatall test administration is carried out in compliance with relevantuniversity and higher education policies regulations guidelines andstandards.
  • Carry outhealth and safety inspections of British Council exam venues tomeet with corporate and awarding bodyguidelines.
Minimum/essentialRequirements
  • UniversityDegree or relevant working experience for 2 years in a similarenvironment
  • Experience working in Examsenvironment
  • Experience managing operations inExamsenvironment
DesirableRequirements
  • Knowledgeof British Council Quality and Compliance policy
  • Experience administering SchoolExams
FurtherInformation
  • Number ofpositions: 1
  • Employment Type: FTC 2year
  • Location: Dubai
  • Grade:4 H
  • Deadline to receive applications: 12 June :59 Gulf Standard Time)
  • Salary: 5347AEDBasic 2900 AED Housing Monthly
  • Note: Applicantsmust be based inUAE.

Pleasenote that all applications should be submitted in Englishonly.
It is advisable to apply inadvance to avoid any technical issues at the lastmoment.Thisjob has been sourced from an external job board.
Morejobs on
  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates British Council Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Exams Officer - Test Day Operations, DubaiLocation: Dubai, Middle East and North Africa, AERole PurposeThe purpose of this role is to ensure exams operations and supporting resources meet customer experience requirements and ensure exams integrity on the ground. This role...

  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates British Council Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Exams Officer - Test Day Operations, DubaiLocation: Dubai, Middle East and North Africa, AE Role Purpose The purpose of this role is to ensure exams operations and supporting resources meet customer experience requirements and ensure exams integrity on the ground....

  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates GEMS Education Full time

    Exams Officer GFMGEMS Founders School - Al Mizhar is an international UK curriculum school, providing students in the Dubai with the high standard of education that GEMS Education embodies.GEMS Founders School, Al Mizhar is looking to appoint an experienced Exam Officer, starting September 2023.Job Purpose:Responsibilities:Exam coordination: Organize the...


  • Dubai, Dubai, United Arab Emirates British Council Full time

    Exams Finance OfficerDate:22 Apr 2024Location: Dubai, Middle East and North Africa, AECompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and...

  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    Main Accountabilities:Service Delivery Receives instructions and requests from operations manager and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively.Adapts work plans where necessary to meet customer expectations.Supervises and monitors administration of tests by proctors and...

  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates GEMS Education Full time

    About the RoleExam coordination: Oversee all arrangements for all inschool assessments Organise the collection of registration and examination fees; organising, invoicing and ensuring money collected is credited to the relevant account, in liaison with the Finance Officer Coordinate the preparation and submission of entries to examining bodies. Ensure all...

  • Exams Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    MainAccountabilities:ServiceDelivery Receivesinstructions and requests from operations manager and organisesgiven resources accordingly (often at short notice) to ensure thatwork is carried out efficiently andeffectively.Adapts work plans where necessaryto meet customer expectations.Supervises andmonitors administration of tests by proctors and...

  • Exams Assistant

    1 week ago


    Dubai, Dubai, United Arab Emirates British Council Full time

    Exams Assistant - Test Day Delivery Assistant (Hourly Paid)Date:22 Jan 2024Location: Dubai, Middle East and North Africa, AECompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and...


  • Dubai, Dubai, United Arab Emirates British Council Full time

    Exams Test Day Assistant Jobs at British Council DubaiDescription:The purpose of this role is to support exams operations and help ensure exams integrity on the ground. This role will need to ensure resources meet pre-agreed customer requirements. This role is responsible for efficient, effective and compliant Test Day delivery, supporting operations on the...


  • Dubai, Dubai, United Arab Emirates Jumeira Baccalaureate School Full time

    Due to Continued Expansion Jumeira Baccalaureate School is seeking an experienced Data and Exams Officer to Join our Team from August 2024Jumeira Baccalaureate SchoolJBS is a truly international, IB World School providing a world-class education. We are committed to continuous improvement as individuals and as a school. We pride ourselves on having a highly...


  • Dubai, Dubai, United Arab Emirates Jumeira Baccalaureate School Full time

    Due to Continued Expansion Jumeira Baccalaureate School is seeking an experienced Data and Exams Officer to Join our Team from August 2024Jumeira Baccalaureate SchoolJBS is a truly international, IB World School providing a world-class education. We are committed to continuous improvement as individuals and as a school. We pride ourselves on having a highly...


  • Dubai, Dubai, United Arab Emirates British Council Full time

    1- Exams Operations Resourcing OfficerJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Implements short term and long-term Resourcing Strategy (i.e. for staff and partners involved in delivery of exams products and services)Working with local HR for compliance with recruitment and induction of Venue staffAdvises on Performance Standards, Engagement...

  • Admissions Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates Bin Haider Academy Full time

    We are seeking a dynamic and compassionate Admission Officer/Academic Counsellor to join our team. As an Admission Officer/Academic Counsellor for Exam Preparation Courses, you will play a crucial role in guiding aspiring students towards successful careers by providing expert academic counseling and assisting them throughout the admissions process for...

  • Examinations Officer

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Repton School - Dubai Full time

    Repton Dubai - Examinations Officer Repton Dubai is looking for an exceptional Examinations Officer to join our team in August 2024. As the Examinations Officer, you will play a key role in ensuring the smooth running of both internal and external exams, acting as the main link between the school and exam bodies. Your responsibilities will include ensuring...

  • Examinations Officer

    1 month ago


    Dubai, Dubai, United Arab Emirates Repton School - Dubai Full time

    Repton Dubai - Examinations Officer Repton Dubai is looking for an exceptional Examinations Officer to join our team in August 2024. As the Examinations Officer, you will play a key role in ensuring the smooth running of both internal and external exams, acting as the main link between the school and exam bodies. Your responsibilities will include ensuring...


  • Dubai, Dubai, United Arab Emirates British Council Full time

    Marketing Officer Jobs in Dubai | British Council CareersFor More Top Organization Jobs Click HereDescription:To support the British Council's Exams marketing activity, focussed on either our IELTS or assessment and English Exams portfolio of products (dependant on role).Job Responsibilities:a-Ensure that Exams/IELTS information and branding on our own and...

  • First Officers

    2 months ago


    Dubai, Dubai, United Arab Emirates Emirates Full time

    They currently hire First Officers for their Airbus 380 fleet. They are looking for motivated and technically proficient pilots who deliver excellence. Required skillsMinimum of 2000 hours total flying time ≥ 50T JET (excluding P3, rotary and single/multi-engine piston aircraft)Minimum of 1000hrs on Airbus FBW*Currently flying Airbus FBW*Minimum 150 hours...

  • First Officers

    1 month ago


    Dubai, Dubai, United Arab Emirates Emirates Full time

    They currently hire First Officers for their Boeing 777 fleet. They are looking for motivated and technically proficient pilots who deliver excellence. They offer a competitive total remuneration package, paid tax free in Dubai. You can find out more about their airline, their employee benefits and living in Dubai on their careers website.Required skills2000...

  • Admissions Officer

    1 week ago


    Dubai, Dubai, United Arab Emirates UK College of Business & Computing Full time

    Job title:Admissions Officer/ Admissions AssistantReporting to:Manager Academic Coordination & Student SuccessLocation:DubaiGeneral Job Description: To assist students with the registration process, evaluate credit transfer, registration record update and answer incoming queries.Key responsibilities & duties:Ø Meeting Admissions KPI's as set out by...


  • Dubai, Dubai, United Arab Emirates Aerotime Full time

    Job PurposeAre you a motivated and technically proficient pilot who delivers excellence?We offer a competitive total remuneration package, paid tax free in Dubai. You can find out more about our airline, employee benefits and living in Dubai on our careers website.Qualifications & ExperienceTo join as a Non-Type Rated First Officer on our fleets, you will...