Collection Associate
1 week ago
Major Tasks, Responsibilities, And Key AccountabilitiesCommunicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
Receives payments and posts amount paid to customer account.Documents information about financial status of customer and status of collection efforts.
Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.
Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.
Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.
Nature and ScopeRefers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Education And ExperienceHS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and InclusionWe are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate.
We value the diversity of our people.Disclaimer:
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.
We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party.
If you suspect fraud or malpractice, please contact us via contact us page.Dr.
Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent.
Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr-
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