Service Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Ali & Sons Holding LLC Full time

Join Our Team at XPeng - Redefining the Future of Mobility

Are you ready to shape the future of automotive innovation with XPeng, a leading force in electric vehicle technology? XPeng is revolutionizing the automotive industry with cutting-edge designs and advanced technological solutions. We are seeking a dynamic and experienced Service Manager to lead our service operations and be part of our mission to lead the way towards sustainable transportation solutions.

As the Service Manager, you'll play a pivotal role in ensuring exceptional customer experiences and driving service excellence across all touchpoints. Join us in our journey to redefine mobility and create a sustainable future for all.

Key Responsibilities:

  • Team Development: Challenge and develop the service team, motivating each member to reach their ultimate potential and contribute to the overall success of the business.
  • Customer-Centric Approach: Lead the team in delivering exceptional experiences to customers, focusing on customer satisfaction and building a future-proof business.
  • Strategic Leadership: Implement service strategies and goals into daily operations, serving as the voice of service within the workshops and management.
  • Innovation: Identify opportunities to introduce innovation in service operations, driving continuous improvement and staying ahead of industry trends.
  • Operational Oversight: Supervise Technical, Training, Warranty, PDI Department ensuring adherence to correct processes and standards.
  • Brand Ambassadorship: Act as a representative for the team and the XPeng brand, embodying the values and spirit of the Service department.
  • Resource Planning: Plan and set service objectives, efficiently distributing tasks and resources among team members for future expansion.
  • Quality Management: Ensure compliance with quality standards and manufacturer requirements, implementing measures to improve quality and quantity targets.
  • Cross-Functional Collaboration: Promote collaboration with other departments, applying specialist knowledge to enhance overall service operations.
  • Continuous Improvement: Conduct audits of workshops, identify areas for improvement, and prepare action plans to enhance customer satisfaction and productivity.
  • Reporting and Relationship Management: Prepare monthly reports for stakeholders and maintain good relations with principles to ensure consistent customer experience across all locations.

Requirements:

  • Bachelor's degree in business administration, Engineering, or related field.
  • Proven experience in automotive service management, with a focus on electric vehicles preferred.
  • Strong leadership skills with the ability to inspire and motivate teams towards achieving service excellence.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Knowledge of service promotion measures and quality management principles.
  • Proficiency in utilizing tools and systems for administrative processes.
  • Ability to conduct audits, analyse data, and implement action plans for improvement.
  • Commitment to maintaining consistent customer experience across all locations.

Join us and become an integral part of shaping the future of mobility with XPeng. Together, let's drive innovation forward and redefine the automotive landscape. Apply now to be part of this exciting journey


#J-18808-Ljbffr
  • Jobs in Dubai 2022

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Clinic Manager Full time

    1- Clinic ManagerJob: Full TimeLocation: Dubai, UAEDescription:To manage and monitor Clinic operations and enhance the Clinic service offering by building a strong referral base aimed at sustainable business growth and developmentJob Responsibilities:To effectively and efficiently manage the teamManage all financial processes and practices within the Clinic...


  • Dubai, Dubai, United Arab Emirates BFV Service GmbH Full time

    Select how often (in days) to receive an alert:Associate Manager, Customer Service-GEM Asia5282Supply ChainDubai, AE For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in...


  • Dubai, Dubai, United Arab Emirates BFV Service GmbH Full time

    JOB DETAILSA well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.Responsibilities:Handling incoming customer queriesResolving issues to management...


  • Dubai, Dubai, United Arab Emirates Air Charter Service Full time

    Ready for take off? Join Air Charter Service for a career in aviation.Working at Air Charter Service has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join usAs a Air Charter Service Customer Service Agents you will play a vital role in our airport operation and...

  • Dubai

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Program Manager Full time

    Program Manager | Program Manager DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing...


  • Dubai, Dubai, United Arab Emirates Al Rostamani Auto Service Center LLC Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Sales Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Business men service Full time

    In search for successful sales manager who has wide knowledge in online sales. Online marketing. Regardless business men services.**Salary**: From AED3,000.00 per month

  • Sales Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Polaris Corporate Service Full time

    Polaris Corporate Service is looking for sales manager who has experience in business setup free zone, mainland, offshore jurisdictionYour responsibilities will be communication with the clients and closing deals successfully, you should have knowledge about UAE immigration as well as labour lawThe salary is basic + %, which means you can earn as much as...

  • Project Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates SMG - Service Management Group Full time

    Project Manager | SMG – Service Management Group DubaiWe are looking for a skilled Project Manager — Data Transition to join our team. Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team nowProject Manager | SMG – Service Management Group Dubai | Apply NowMinimum of 5 years of experience...

  • Workshop Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates SMART TOUCH AUTO SERVICE Full time

    Smart Touch Auto Service looking to hire high experienced Workshop Manager with good Arabic & English language skills should known about painting. Experience working with This position will manage and lead a team of people in allocating workload and managing the day-to-day operations in the workshop. Work with the Operations manager to respond to client's...


  • Dubai, Dubai, United Arab Emirates RANN SECURITY SERVICE Full time

    QUALITY REQUIRED FOR HR MANAGERKnowledge and Expertise In HR. A successful HR manager will have a firm educational foundation regarding the functions of human resources. ...Engaging Presentation Skills. ...The Ability to Multitask. ...Be Able to Deal With "Gray" ...Strong Sense of Ethics. ...Strong Communication Skills. ...Leadership Abilities. ...Ability to...

  • Service Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Caliberly Full time

    Team Management:Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff. Assign tasks and projects to team members, considering their skills and expertise. Provide training and guidance to staff, ensuring they stay updated with the latest automotive technologies and service techniques. Conduct regular...

  • Sales Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Business men service Full time

    Walk in interviewOn 31st July (monday).Interview time between 11:00Am till 13:00pmRamayana group for businessmen services opened new branch in Dubai and we are in search for talentedsales executive Male and femalesales managerBusiness development executivesCore skills: communication &selling skills.Education Qualification: any degree.Job location ;...

  • Service Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client is a leading provider of business technologies, and office automation, based in the UAE, with over 45 years of experience in IT hardware & software solutions, digital transformation, document management solutions as well as digital printing solutions.We are in search of a Service Manager to join their team in team Dubai, who would work closely...


  • Dubai, Dubai, United Arab Emirates Sunrise time building cleaning service Full time

    Position Overview:Key Responsibilities: Manage and oversee the daytoday financial operations of the company, including accounts payable, accounts receivable, general ledger entries, and payroll processing. Ensure accurate and timely financial reporting. Prepare monthly, quarterly, and annual financial statements, budgets, forecasts, and variance analysis....

  • IT Service Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Al Rostamani Trading Company Full time

    Job PurposeIT Service Manager – Automotive; manages day to day relationship with entity, oversees the projects, demands, and IT services related to his/her assigned entity. IT Service Manager ensures that IT services are up and well-maintained at all times within the assigned entity. IT Service Manager – Automotive; engages actively in shaping tech...

  • IT Service Management

    2 weeks ago


    Dubai, Dubai, United Arab Emirates AKI Full time

    We are seeking a highly skilled and experienced IT Service Management Administrator to join our dynamic IT team. The IT Service Management Admin helps to ensure a positive customer experience by helping the team prioritize workload and manage expectations on incidents and requests from the IT Customers. This person is the point of escalation for incidents...

  • Auto Service Sales

    2 weeks ago


    Dubai, Dubai, United Arab Emirates ONEROAD Auto Service Center Full time

    Prepare Prospects presentations, documents, term sheets/proposals, pricing model, Master Lease AgreementsCo-ordinate with country fleet sales teams to collect all required data to respond to customer or prospect's requests for tenderNegotiate, close and sign agreements in conjunction with cross-functional teamStrong knowledge of sales and persuasion...

  • Service Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Newmatic Full time

    The RoleRequirements:Required competencies:Project Management Professional, strategic sourcing and, customer relationship management, financial judgment and budgeting, strategic thinking, conflict management, risk management, prioritization & time Management and team leadingRequirements: 3 + as service manager and 5+ in service department in trading company...

  • Service Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates FieldCore Full time

    FieldCore is looking for an exceptional Service Manager to join our Regional Operations team based in the UAE**.FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector.Our team includes more than 10,000 of the foremost experts in field services all focused on one...