![Great Escape Home Holiday](https://media.trabajo.org/img/noimg.jpg)
Guest Relations
2 weeks ago
We are looking for someone who is driven, customer-focused, able to work well under pressure, and can use their own initiative.
- Manage internal communications with our operations team and external
- Learn the Ins, and Outs of your city so you can handle any questions guests have.
- Respond to troubleshooting, and resolve guests' issues in a timely and positive
- Coordinate resolution of issues throughout the guest stay and provide ongoing
- Guide guests through the Great Escape experience, ensuring they have an
- Troubleshoot minor maintenance and technology issues (E.g. upholstery Stain
contractor appointment).
- Maintain, and organize working spaces including office, storage, warehouse, and
- Periodically travel to multiple Great Escape properties throughout the local
What we offer:
- Competitive salary
- 30 annual days leave plus an additional days holiday for each year of employment (excluding UAE holidays)
- Employment visa
- Healthcare Insurance
- Guaranteed leads and database to contact
- Free admin support
- Monthly, quarterly, and yearly incentives
- Fun working environment
License/Certification:
- driver's license (required)
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- driving license (required)
-
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