CRM Data Analyst intern

2 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Reporting to the Client Engagement & Digital executive, the intern will be responsible for:

  • Support the operational execution of Clienteling activation (emailers, digital cards, print cards, brochures)
  • Support the adoption of retail clienteling tools and liaise with HQ (Paris) for bug fix and improvements
  • Accompany the deployment of new features on the clienteling tool
  • Provide monthly KPIS on clienteling actions, clients listings report, and various ROI calculation for all network
  • Support in adhoc queries related to events marketing activities

Data Management:

  • Contribute to database growth and enrichment by looking at accuracy & quality of the data, reporting duplicate profiles, establishing dashboards to follow up data capture and corrections
  • Reconciliate & link data from different databases to provide insights on clients of our various networks

Client Insights:

  • Support on specific analysis linked to client database and profiles
  • Ability to present data in a visual way

Profile:

You have a master's degree (business school, university, master) and have a first experience in data marketing and CRM with an analytical background. You are Tech Savvy, highly mastering Excel (advance pivot, index match, vlookup), familiar with Power BI while understanding the client needs and behaviors. Your communication skills are one of your strengths as it will be key for you to understand internal partners' needs & challenges from retail and office. You have strong organizational and interpersonal skills with a can-do mindset which allows you to overcome challenges and find solutions. You are proactive, dynamic with a capacity to adapt to a fast-moving environment. Previous experience with Adobe Campaign would be a plus. English is a must, Arabic and/or French would be an advantage. Internship based in Dubai, 6 months.


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