CRM and Email Automation Specialist

1 week ago


Dubai, Dubai, United Arab Emirates D4Ds | Data & Decision Support Full time

Job Description - CRM And Email Automation Specialist

Location: Dubai, UAE - Full-Time / Onsite

About SmartCrowd:

Join the revolution at SmartCrowd, where Fintech innovation meets real estate investment We're not your average company; we're a dynamic startup with a bold vision: to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To empower everyone with the opportunity to invest in real estate through fractional shares. Say goodbye to exclusivity—our digital platform opens the door for savvy investors of all kinds.

Job Summary:

looking for a skilled CRM and Email Automation Specialist to join our dynamic team. The ideal candidate will be responsible for creating and maintaining sales and marketing automations using CRM platforms such as ActiveCampaign and HubSpot as well as maintaining automations and chatbots on platforms such as Whatsapp and Intercom. This role requires a detail-oriented individual who can bridge the gap between the Sales/Client Relations and Marketing teams, ensuring seamless communication and efficient workflow.

Requirements

Key Responsibilities:

  • CRM Management:
  • Develop, implement, and manage CRM strategies using ActiveCampaign and HubSpot
  • Ensure CRM data is accurate and up-to-date, facilitating effective communication and customer relationship management
  • Create and maintain automated workflows and sequences to streamline sales and marketing processes
  • Email Automation:
  • Design and execute email marketing campaigns in collaboration with the Marketing and Communications Manager
  • Develop email templates and content that align with the company's brand voice and marketing goals
  • Monitor and analyze email campaign performance, providing insights and recommendations for optimization
  • Cross-Departmental Collaboration:
  • Act as a liaison between the Sales/Client Relations and Marketing teams, ensuring alignment and efficient information flow
  • Work closely with team members to understand their needs and translate them into effective CRM and email automation solutions
  • Automation Platforms:
  • Utilize automation platforms like Power Automate to integrate various tools and automate repetitive tasks
  • Identify opportunities for automation to improve efficiency and productivity across departments
  • Reporting and Analysis:
  • Generate regular reports on CRM and email marketing performance
  • Analyze data to identify trends, insights, and areas for improvement
  • Present findings to the Marketing and Communications team and other stakeholders

Benefits

Benefits to Working with us:

  • An open and collaborative company looking to develop a world-class engineering outfit
  • Minimal hierarchy - you'll work closely with our industry experienced founding team
  • A meaningful amount of equity
  • More perks as we (and you) think of them

Hiring Process:

Our recruitment process aims to be efficient, respecting your time with a total commitment of around 3 hours:
  • Introductory Conversation: A chance for us to get to know each other
  • Technical Deep-Dive: Dive into CRM & Automations aspects, showcasing your expertise
  • Culture Interview: Explore your fit within our collaborative and innovative culture
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