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Assistant Laundry Manager
2 weeks ago
Responsibilities:
- Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
- Resolve all guest complaints and recommend improvement in operation in order to develop better service standards
- Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness
- Provide training to laundry employees and take corrective action when performance is not satisfactory
- Follow up with engineering department on preventive maintenance and repair orders
- Develop and implement standard operating procedure, as well as production and quality standard
- Ensure that laundry employees are knowledgeable about hotel's services and facilities
- Assist Laundry Manager for preparing departmental budget and goals programmed
- Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
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