Customer Service Officer-branch Banking Sales

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates UAEJOBS Full time

Job Role and Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Developing indepth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
  • To maximize cross sell of all banking products

Requirement:

  • University Graduate or equivalent education preferred
  • Minimum 1 year of experience in banking industry in UAE
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and interpersonal skills
  • Cooltempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address

Job Types:
Full-time, Permanent

Salary:
AED5, AED11,000.00 per month
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