Operations Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates INNSAVI BEAUTY CLINIC Full time
Directs and guides the operations of the business.

The Operations Manager is to plan and maintain systems and procedures for maximum efficiency and to develop and maintain a strategic plan to measure the performance of all services.


Principal Accountabilities:

  • Adhere to company's vision, mission, and core values.
  • Adhere to organizations communication structure and accountabilities.
  • Maintains confidentiality and avert conflict of interest.
  • Accountable for providing and maintaining a good reputation as the face of the company.
  • Representing the agency in all forms and every aspect.
  • In direct supervision and management of daytoday flow of operations of administrative and clinical departments as per the approved
  • Responsible to provide compassionate with sound judgment and problemsolving skills.
  • Builds and creates development and revision of healthcare administrative management policies and procedures
  • Coordinate with the clinical team on development of clinical procedures by adopting best practices locally and internationally
  • Formulate strategic ways to increase quality of service and operational objectives based on the strategic business goals
  • Measure the efficiency & improve management systems processes and best practices
  • Ensures that organization's process remain legally compliant.
  • Planning & coordinating administrative procedures and systems and developing ways to streamline processes with other heads & member of the organizations.
  • Accountable to address potential issues, nonclinical and clinical employees' grievance by providing fast resolution and efficient decision making.
  • Accountable to maintain the stability of the facility in the healthcare business.
  • Accountable to maintain the financial stability of the facility through:
  • Providing strategies to attract more patients and increase facility's income
  • Prevention of major financial loss by avoiding lawsuits, penalties, damages and creating effective contingency plans.
  • Examine financial data and use them to improve profitability, reduce unnecessary expenses, predict future logístical needs, and provide costeffective budgeting on transportation, procurement, etc.
  • Manage budgets in purchasing materials & equipment, planning inventory, overseeing storeroom efficiency, approval of route plan and resolution for transportation issues in collaboration with transportation department.
  • Negotiate with third party contractor and creates & approved contract agreement and discuss it with the owner for the approval
  • Coordinate and guide HR department to ensure hiring plans meets
  • Provides General Orientation on administrative operations to new employees in the absence of
  • Takes into account the needs of external business partners and incorporate them into new strategic plans to lead the facility to success.
  • Coordinate with the HR Department on the performance evaluation of the staff and participate on new initiatives on increasing
  • Close monitoring for Client Care Team on the inquiries received and ensuring timely admission process as per the patients request.
  • Maximize the manpower capital on completing minimum required hours as per UAE Labor Law.
  • Overview the schedule of the nurses and actively participate in the admission process.
  • Assists in identifying and communicating competency issues and corrections to appropriate operation heads such as clinical, medical, quality, and administrative operations.
  • Accountable to provide accurate and proper investigation during adverse and sentinel event occurrences and formulation of corrective action plans maximum of 7 days when necessary.
  • Enhance a positive culture on the working environment and ensure all colleagues are having work life balance.
  • Responsible for presenting monthly, quarterly, semiannual, and annual report to the owner on the performance of the business
  • Actively participate in the recruitment and selection process to ensure seamless onboarding of administrative and clinical personnel.
  • Conduct the yearly business plan in coordination with other members and have it approved by the owner
  • Ensures facility is prepared and fully compliant against standard of quality accreditation standards and inspection criteria are met and maintained.
  • Must have experience on dealing with DHA, Municipality and inspections

Education & Experience:

  • A minimum of 5 years' experience working within a management role in the same healthcare business scope
  • A degree in business management or equivalent

Salary:
AED10, AED15,000.00 per month

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