Assistant Engineering Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

Job Number

Job Category Engineering & Facilities

Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

JOB SUMMARY


The Assistant Engineering Manager is responsible to provide optimal efficiency of the Shift Operations, by conducting walk around inspections of the Plant & general Hotel, ensuring routine checklist & daily log completions, ongoing scheduled & breakdown maintenance follow ups, coordination of response & attendance of guest repair requests in accordance with company policy and standard operating procedure.

To report any serious maintenance problems, unusual findings, or safety hazards immediately to the senior engineering Leadership.

Carry all equipment (e.g., keys, duty phones, tools, radio etc) in order to maintain preparedness to carry out work tasks at all times.


SCOPE / BUSINESS CONTEXT

  • A Full Time position based at JW Marriott Marquis Dubai.
  • Number of Direct Reports
  • Titles of Direct Reports
  • Engineering Supervisors

CANDIDATE PROFILE

Experience:

-
Minimum 5 years of related work experience in a 5-star Hotel; and 3 years of leadership experience.

Skills and Knowledge

  • Good knowledge of Hotel Engineering Administration
  • Demonstrated experience leading a multidisciplined technical team
  • Strong customer focus/perspective and relationship skills.
  • Extensive Handson Maintenance experience (both MEP and ID)
  • Decision maker with the ability to work under pressure.
  • Strong verbal and written communication skills to communicate professionally with other departments, coworkers and 3rd party companies.

Education or Certification
-
Diploma in Engineering / Technical Field

SPECIFIC DUTIES

  • The following are specific responsibilities and contributions critical to the successful performance of the position:_
  • Assist in the Managing the operations of the Engineering department to ensure superior guest service and product quality
  • Conduct walkthroughs to visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment
  • Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces and grounds. Verify completion of all repairs, replacement, renovation projects to offices and employee work areas.
  • Adhere to all company required purchasing policies and controls to stay within budget guidelines.
  • Follow prescribed safety procedures and emergency plans for personnel and equipment by the company and according to local laws and regulations.
  • Participate in effective energy management and preventative maintenance programs and conduct specific training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
  • Assist in managing and implementing the Engineering department's annual and long term goals. Shall attend all scheduled meetings, as requested, and contributes actively with proper preparation.
  • Effectively communicates to hotel team members in other departments.
  • Conducts a daily briefing with department team members on current key activities.
  • Anticipate and respond to guest issues and establish proactive processes to promote guest satisfaction.
  • Liaise with 3rd party vendors/contractors, as assigned
  • To follow up on enterprise system updates (i.e Transcendent, Guestware etc), and assure full compliance
  • Maintaining a safe and hygienic work environment & Performing related duties and special projects as assigned.
  • Ensuring all associates has the proper supplies, equipment and uniforms.
  • Establishes and maintains open, collaborative relationships with associates.
  • Ensures that regular ongoing communication occurs with associates in order to create awareness of business objectives, communicate expectations and recognize performance.
  • Carry out senior Engineering Leadership instructions or other designated person of authority

Safety and Security

Policies and Procedures

  • Follow company, hotel and department policies and procedures.
  • Follows Marriott International Hotels Limited Regional Office policies and procedures
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors and Management.
  • Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

  • Actively listen

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