Air Freight Coordinator

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Qureos Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview of the role:

  • To handle end to end scope of the assigned customer accounts of Air Freight business including the coordination with Internal and External stakeholders in an efficient manner. Handle additional tasks assigned by the Team Leaders from time to time and ensure smooth running of the assigned tasks.

What you will do:

  • To manage the day to day operations of the assigned customer accounts
  • Handle end to end freight management of customer accounts assigned
  • Coordination with customers for the weekly schedules
  • Effective coordination with origin agents' offices to achieve efficient lead times
  • Liaise with Origin agents for cost effective solutions
  • Verification of Pre-Alerts and Shipping documents and arrange for the timely clearances
  • Coordination with destination agents for the crosstrade shipments awarded by the key clients
  • Effectively handle the Job management and EDI entries, logs and milestones, and job closures
  • Timely and errorless billing/cost booking of the Jobs in the system
  • Maintain and submit the Trackers to assigned key accounts on the agreed intervals (Weekly / Fortnightly / Monthly)
  • Handle agent nominated Shipments / DAP & DDP shipments

Required Skills to be successful:

  • Customer management
  • Strong analytical and communication skills
  • Timely Resolution
  • Proficient in Microsoft Office

About the Team:

  • Reporting to the Business Sector Manager Air Freight and primary responsibility is to handle end to end scope of the assigned customer accounts of Air Freight business including the coordination with Internal and External stakeholders in an efficient manner. Handle additional tasks assigned by the Team Leaders from time to time and ensure smooth running of the assigned tasks.

What equips you for the role:

  • 1-2 years in Freight Forwarding experience
  • Bachelors in Logistics & Supply chain management
  • Proficient in Microsoft Excel
  • Must be flexible in working hours and should be open to work in any shifts assigned
  • Should be wellversed with the Freight Management & Air Freight (preferably in AIR EXPORT)
  • Understanding to Customs Clearances, ATA process & DO issuance process
  • Should be well versed with Free Zone regulations, customs processes, and Incoterms

REF TB

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