![Shangri-La Hotels](https://media.trabajo.org/img/noimg.jpg)
Accounts Receivable Supervisor
1 week ago
Finance, Shangri-La & Traders, Qaryat al Beri, Abu Dhabi
What we are looking for?
A warm and friendly personality.
A smiling and positive demeanour.
A can-do attitude.
Great communicator.
Desire to always deliver a five-star experience.
Efficiency and punctuality.
Handle all guests' billing issues and disputes.
Prepare account billing with required supporting documentation.
Monitor customer account details for non-payments and delayed payments.
Reconcile accounts and communicates with customers.
Previous experience in luxury hospitality/customer service.
Lives and breathes the company Values.
What will you do?
Responsible for making sure that all guest billings are done correctly and efficiently. In addition, to effect collections so that accounts outstanding are at a minimum and cash flow at a maximum.
Prepare timely and accurate preparations of all accounts receivable.
Supervise the accounts receivable personnel to ensure accuracy and completeness of work.
Respond promptly to all guest and management inquiries regarding City Ledger accounts.
Supervise the preparation of the monthly accounts receivable aging analysis.
Assist the Credit Manager regarding all matters relating to the granting of credit and follow up of delinquent accounts.
Ensure all accounts receivable personnel are adequately cross-trained.
Be responsible for the timely mailing of all statements.
Complete special projects assigned by the Assistant financial Controller or Chief Accountant on a timely and accurate basis.
Direct the activities of the hotel "Bill Collectors".
Verify the receipt on a daily basis of all accounts receivable settlements.
Undertake all special projects assigned by the Credit Manager.
Obtain authorization from the Department Head concerned to process any rebate by completing a Rebate Form.
Obtains credit information by company search, professional credit reports, or bank references.
Prepares documentation for doubtful accounts.
Prepares written-off authorization of uncorrectable accounts.
Enforces credit standards if not being followed.
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style.
To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.
The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland.
The hotel is conveniently located next to a souk, offering a variety of shops under one roof.It is only a ten-minute drive from the city's international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
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